Website feedback tool with no client account or installation required
Visually guide customers over phone or live chat with cobrowsing
Stage
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Founded
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Based in
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Pricing model
Freemium
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Pricing
Free: $0/month (2 docks, 35 feedback submissions/month); Pro: $19/month ($15/month billed yearly, up to 7 members); Agency: $69/month ($59/month billed yearly, up to 20 members)
Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features
Pin feedback directly on webpage with no account needed
Console and network logs attached to feedback
Element inspection with box model and spacing details
Video and audio recording for feedback
Screenshot annotation with arrows and highlights
Integrations with Slack, Jira, Linear, GitHub, Trello, ClickUp
MCP server for Claude Code and Cursor integration
Viewport switching between desktop, tablet and mobile widths
Draw on customer screen in real time
Request control to scroll, click and type on customer's screen
Share agent screen with customer
Session recording and replay
Automatic sensitive data masking
Granular permission controls and audit logging
No download or setup required
Works across all devices and web technologies
Integrations with support and CRM tools
Revocable viewing permissions
What makes it different
No account or installation required for reviewers
Pins persist after redeployment with element anchoring
Works on sites without code changes or deploy access
Full developer context captured automatically with every pin
Pricing per workspace, not per seat or per reviewer
Resolves customer issues 41% faster without screenshots or descriptions
Increases first-contact resolutions by 47%
One-click activation with no downloads
Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
Layerdock
Cardina