Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access the API or MCP?

  Access launches and listings via REST API at /api/v1, or connect an AI assistant over MCP at /mcp.

Badges and links

• How do badges work and when is my link followed?

  Display the badge on your website to publish a free listing, choose its design, and understand when your link gets dofollow status.

Pricing and payments

• Bundle or done-for-you: which listing option?

  Two options to reach other launch platforms: manage multiple sites yourself, or have us write and post for you.

• What does each SaaS Directory product cost?

  Pricing in US dollars for launches, profiles, reviews, sponsorships and bundles, with VAT applied where due.

• What is the refund policy?

  Purchases are final. Refunds apply only when we remove a paid listing. Your statutory rights remain unaffected.

• How VAT and invoices work

  Prices shown exclude VAT. VAT is added where applicable; EU businesses can supply a VAT number for reverse charge.

Your account

• How to claim and verify your SaaS Directory Info listing

  Take ownership of your listing and receive the Verified badge by proving domain control through one of four methods.

• Changing your listing details after publishing

  Update any field in your live listing; changes take effect instantly when you save them.

• Managing your email, communications and account closure

  Adjust notice frequency, update your sign-in address, or request account deletion and data removal.

• What makes a founder profile complete?

  Your founder profile must be complete before any listing can go live. Here's what information is required.

• How do I manage my notification settings?

  Select your preferred channels, frequency and quiet hours for each notice type at /account/notifications.

• What can you do on each account page?

  Your account pages at /account and what settings, data and actions you will find on each.

Launching

• How do extra product categories work?

  Your listing appears in one main category free; additional categories are paid add-ons available at submission or later.

• Free listing or paid launch: what's included?

  Compare what each option offers: a basic profile versus full profile with search visibility and timing control.

• Can you relaunch a product listing?

  Move your listing to a future launch week, retain accumulated votes and pay a discounted fee.

Getting help

• How to get support through our help system

  Access instant answers via our help assistant, or submit a request to speak with the team during office hours.

Getting started

• Steps to launch your product on SaaS Directory Info

  Submit your site, complete your profile, select a pricing plan, and go live on your chosen launch date.

Community

• How leaderboards and Launch of the Week rankings work

  Three ranking systems show community votes, paid placements and domain authority. Launch of the Week badges go to the top vote-getters each week.

• How are votes counted on SaaS Directory Info?

  Voting rules, eligibility requirements, and the separation between community votes and paid ranking features.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.