Secure and fast remote desktop software with P2P-first connections for low-latency control
Remote support and remote-control software for IT technicians
Stage
Not given
Not given
Founded
Not given
Not given
Based in
PL
CA
Pricing model
Not given
Freemium
Pricing
Free plan with up to 2 managed devices and 2 sessions per day. Remote Desktop Pro plan available with up to 200 managed devices and unlimited sessions per day. Monthly and yearly billing options available, with yearly option offering ~20% discount. Local taxes (VAT, GST, etc.) charged in addition.
Free: 1 PC, 20-minute sessions, up to 5 sessions per day, no credit card. Instant support $2.99 CAD: 7-day license for up to 3 PCs. Monthly subscription $5.99 CAD/month (or $65.89 CAD/year with 1 month free): up to 10 PCs, continuous platform use, hardware and software inventory, up to 5 technicians
Key features
Low-latency remote connections with P2P-first architecture
Real-time remote access and control of computers
File and folder sharing between devices
Session recording and screenshots for auditing
Live chat and built-in communication tools
Cross-platform compatibility with Windows, Mac, and Linux
Clipboard synchronization across devices
Address book and contact management
Centralized remote management and monitoring
Web browser access to remote devices
Remote screen control with mouse and keyboard across multiple monitors
Full hardware and software inventory with model and serial numbers
Health and security monitoring including disk SMART, antivirus status, and Windows updates
End-to-end encryption with TLS relay, pinned certificates, and signed tokens
Support for multiple technicians per account with up to 5 users on paid plans
What makes it different
P2P-first connection architecture for low-latency performance
Banking-standard TLS 1.2 encryption and end-to-end security
Unified platform combining desktop, support, access, and remote work
Web access without requiring desktop application
Clients pay nothing and create no account; technician bears all costs
No heavy client installation required; runs as portable executable with no admin rights
Secure pinned-certificate TLS relay with signed tokens and logged sessions
Automatic session reconnection after remote restart
RemSupp
Inuksuk