Zens AI vs Cardina

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zens AI compared with Cardina
Detail	Zens AI	Cardina
What it does	AI customer support that knows your business	Visually guide customers over phone or live chat with cobrowsing
Stage	Startup	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Freemium	Not given
Pricing	Free: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon	Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features	24/7 AI support for customer questions AI inbox with customer identity and account context AI reply drafting with human review Feedback clustering and theme analysis Integration with Codex, Linear, and Multica Knowledge base and help content generation Session recording and visitor heatmaps Custom business monitoring and alerts API and MCP for custom integrations Role-based access and audit logs	Draw on customer screen in real time Request control to scroll, click and type on customer's screen Share agent screen with customer Session recording and replay Automatic sensitive data masking Granular permission controls and audit logging No download or setup required Works across all devices and web technologies Integrations with support and CRM tools Revocable viewing permissions
What makes it different	Unified customer context layer combining identity, account state, page, and events for all team workflows No customer data used for model training by default Support conversations directly integrated into product development workflows No visitor tracking caps or monthly conversation limits on any plan Workspace-based pricing that scales with team size and data needs	Resolves customer issues 41% faster without screenshots or descriptions Increases first-contact resolutions by 47% One-click activation with no downloads Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance Granular control over agent data access
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	51 −1 (down) since last check	39 −1 (down) since last check
Trust Flow (Majestic)	25	4
Citation Flow (Majestic)	24	26
Referring domains (Majestic)	101	59

4 details filled in for both companies.

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