Zens AI vs Layerdock

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zens AI compared with Layerdock
Detail	Zens AI	Layerdock
What it does	AI customer support that knows your business	Website feedback tool with no client account or installation required
Stage	Startup	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Freemium	Freemium
Pricing	Free: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon	Free: $0/month (2 docks, 35 feedback submissions/month); Pro: $19/month ($15/month billed yearly, up to 7 members); Agency: $69/month ($59/month billed yearly, up to 20 members)
Key features	24/7 AI support for customer questions AI inbox with customer identity and account context AI reply drafting with human review Feedback clustering and theme analysis Integration with Codex, Linear, and Multica Knowledge base and help content generation Session recording and visitor heatmaps Custom business monitoring and alerts API and MCP for custom integrations Role-based access and audit logs	Pin feedback directly on webpage with no account needed Console and network logs attached to feedback Element inspection with box model and spacing details Video and audio recording for feedback Screenshot annotation with arrows and highlights Integrations with Slack, Jira, Linear, GitHub, Trello, ClickUp MCP server for Claude Code and Cursor integration Viewport switching between desktop, tablet and mobile widths
What makes it different	Unified customer context layer combining identity, account state, page, and events for all team workflows No customer data used for model training by default Support conversations directly integrated into product development workflows No visitor tracking caps or monthly conversation limits on any plan Workspace-based pricing that scales with team size and data needs	No account or installation required for reviewers Pins persist after redeployment with element anchoring Works on sites without code changes or deploy access Full developer context captured automatically with every pin Pricing per workspace, not per seat or per reviewer
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	51 −1 (down) since last check	10 +1 (up) since last check
Trust Flow (Majestic)	25	5
Citation Flow (Majestic)	24	28
Referring domains (Majestic)	101	15

5 details filled in for both companies.

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