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Customer service bots
Bots deployed by businesses to answer customer questions, triage requests and hand over to staff.
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Table 1. Customer service bots, newest first
| # | Product | Origin | Founded | DR1 | Votes2 |
|---|---|---|---|---|---|
| No entries in this section yet. | |||||
About Customer service bots
Customer service bots sit on a website, app or messaging channel and respond on a company's behalf. Check the helpdesk and CRM integrations, how escalation to a person works, how knowledge sources are kept current, and what the pricing model counts: seats, conversations or resolutions.