AI service desk that auto-resolves up to 75% of support queries
In-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM
Stage
Established
Not given
Founded
2021
Not given
Based in
US
Not given
Pricing model
Contact for pricing
Free trial
Pricing
One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.
Pro: $29/month for 10,000 monthly active users. Scale: $79/month for 100,000 monthly active users. Extra users $5 per 10,000. Yearly billing available with 2 months free. Free trial for 14 days.
Key features
Chat support with 88% instant resolution rate
Voice AI answering in under 30 seconds
Email with first reply in 4 minutes
Ticket automation with 75% autonomous resolution
Knowledge Center with unified information hub
Agent Assist with real-time helper and drafted replies
Analytics with custom reporting and ROI dashboards
Integrations with 500+ tools
Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA
e-automate direct integration with ESN API
AI-powered chat that answers from your documentation and pricing
Push notifications with local time and weather variables
Paywall integration with Superwall and RevenueCat
Reply from Discord, Telegram, or API
In-app review requests
Support for iOS, Android and web
Multilingual support
Customizable UI matching your app design
Unlimited seats and applications per plan
App Store compliant with privacy manifest and opt-in promotions
What makes it different
Fully managed service with no configuration required from customer's team
Live deployment in days, not months
Trained on customer's own data and workflows
90% lower cost per ticket with up to 75% autonomous resolution
One unified platform covering chat, voice, email, tickets and analytics
One SDK replaces three separate tools (chat, push, and bot)
AI replies included in all plans instead of paid add-ons
Push notifications personalized with local time and weather variables
Offers open your existing Superwall or RevenueCat paywalls without app updates
Support from anywhere including Discord and Telegram
Auralis AI
Hailbell