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Fact sheet · Customer Support & Success

Auralis AI logo

Auralis AI

AI service desk that auto-resolves up to 75% of support queries

Fully managed AI service desk that resolves routine support requests across chat, voice, email and tickets, automatically handling up to 75% of queries while

Overview

Screenshot of the Auralis AI homepage
What auralis.ai looks like

Auralis AI is a fully managed, agentic AI platform that answers and resolves routine support requests across phone, chat, email and tickets. The platform auto-resolves up to 75% of queries autonomously while passing exceptions to human teams with full context attached. Built for business, retail and office technology dealers, Auralis integrates with leading helpdesks and ERPs including e-automate, Zendesk, Freshdesk and Intercom. The company deploys AI agents in days rather than months through a done-for-you service model that includes data ingestion, model training, integrations and ongoing optimization managed by Auralis' team.

Feature facts

  • Chat support with 88% instant resolution rate
  • Voice AI answering in under 30 seconds
  • Email with first reply in 4 minutes
  • Ticket automation with 75% autonomous resolution
  • Knowledge Center with unified information hub
  • Agent Assist with real-time helper and drafted replies
  • Analytics with custom reporting and ROI dashboards
  • Integrations with 500+ tools
  • Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA
  • e-automate direct integration with ESN API

Pricing

Pricing model: Contact for pricing

One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.

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Auralis AI specifications

Specifications of Auralis AI
SectionCustomer Support & Success
Founded2021
OriginSan Francisco, United States
StageEstablished
Websiteauralis.ai
MakersJude Rosario (Founder)
Thomas Gribbestad (Founder)
Vinay Kumar (Founder)
Votes20

Auralis AI metrics

Fact file for auralis.ai: Ahrefs Domain Rating and Majestic link facts, each with the change since the last fact check.
MetricValue
Domain Rating38 no change since last check
Trust Flow5 no change since last check
Citation Flow32 no change since last check
Referring domains278 no change since last check
External backlinks2,862 no change since last check

Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 25 Oct 2026. Fact: top topic Arts (4). Fact: Majestic checked 25 Oct 2026, fact changed 25 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Auralis AI domain fact sheet

Open the fact sheet
Read from the public RDAP record on 12 Nov 2026, 22:03 UTC.
Domain age3 years
Registered
Expires
RegistrarNameCheap, Inc.
DNSSECNot signed

Every domain fact for auralis.ai

Auralis AI launch receipt sheet

What we have measured for Auralis AI since it went live on SaaS Directory Info on 25 October 2026.

  • 38 Domain Rating (Ahrefs) no change since launch
    at launch: 38 (25 Oct 2026); latest: 11 Nov 2026
  • 5 Trust Flow (Majestic)
    first measured 25 Oct 2026
  • 278 Referring domains (Majestic)
    first measured 25 Oct 2026

Day 17 since launch. Next receipt: day 30, 24 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.

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Frequently looked up

Q1How does Auralis pricing work?
Auralis pricing has three parts: a one-time setup fee covering data ingestion, training, and deployment; a monthly platform subscription that scales with conversation volume; and optional enterprise add-ons. Every plan is fully managed with build, ongoing optimization, and reporting included.
Q2What does the one-time setup fee include?
The setup fee covers data ingestion and cleaning of your knowledge base and historical tickets, AI training on your data and brand voice, system integrations with helpdesks and other tools, and QA testing through production deployment. The setup figure depends on the number of systems connected and ticket history volume.
Q3How quickly can Auralis go live?
Most customers deploy within days of kickoff. Data ingestion, tuning, and deployment are handled by Auralis's team, with typical implementation taking days rather than weeks or months.
Q4Can I cancel my subscription?
Yes. Plans are annual subscriptions with monthly cancellation flexibility, so you are not locked in for the full year if Auralis is not delivering the results you need.
Q5What's included in the one-time setup fee?
Our team ingests and cleans your knowledge base and historical tickets, trains the AI on your data and brand voice, connects your helpdesk and other systems, and runs QA through to production go-live. The setup figure depends on how many systems we connect and how much ticket history we train on (a desk with two years of tickets is a different job from a fresh one), so we confirm it on a short scoping call.

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More on this profile

Auralis AI has a free listing. The owner can unlock the full profile with a paid launch for $5:

  • Founder story (locked)
  • Milestones (locked)
  • Demo video (locked)
  • Dofollow website link (locked)

See also

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Hailbell logoHailbellIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AMnot stated00 votes. Log in to vote for Hailbell in the file
Gleap logoGleapAI customer support that runs itselfAustria640 votes. Log in to vote for Gleap in the file
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