Fact sheet · Customer Support & Success
Auralis AI
AI service desk that auto-resolves up to 75% of support queries
Fully managed AI service desk that resolves routine support requests across chat, voice, email and tickets, automatically handling up to 75% of queries while
Overview

Auralis AI is a fully managed, agentic AI platform that answers and resolves routine support requests across phone, chat, email and tickets. The platform auto-resolves up to 75% of queries autonomously while passing exceptions to human teams with full context attached. Built for business, retail and office technology dealers, Auralis integrates with leading helpdesks and ERPs including e-automate, Zendesk, Freshdesk and Intercom. The company deploys AI agents in days rather than months through a done-for-you service model that includes data ingestion, model training, integrations and ongoing optimization managed by Auralis' team.
Feature facts
- Chat support with 88% instant resolution rate
- Voice AI answering in under 30 seconds
- Email with first reply in 4 minutes
- Ticket automation with 75% autonomous resolution
- Knowledge Center with unified information hub
- Agent Assist with real-time helper and drafted replies
- Analytics with custom reporting and ROI dashboards
- Integrations with 500+ tools
- Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA
- e-automate direct integration with ESN API
Pricing
Pricing model: Contact for pricing
One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.
Follow Auralis AI: their milestones, new launches and awards come to you by email, once a day by default.
Auralis AI specifications
| Section | Customer Support & Success |
|---|---|
| Founded | 2021 |
| Origin | San Francisco, United States |
| Stage | Established |
| Website | auralis.ai |
| Makers | Jude Rosario (Founder) Thomas Gribbestad (Founder) Vinay Kumar (Founder) |
| Votes2 | 0 |
Auralis AI metrics
| Metric | Value |
|---|---|
| Domain Rating | 38 no change since last check |
| Trust Flow | 5 no change since last check |
| Citation Flow | 32 no change since last check |
| Referring domains | 278 no change since last check |
| External backlinks | 2,862 no change since last check |
Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 25 Oct 2026. Fact: top topic Arts (4). Fact: Majestic checked 25 Oct 2026, fact changed 25 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Auralis AI domain fact sheet
Open the fact sheet
| Domain age | 3 years |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
Auralis AI launch receipt sheet
What we have measured for Auralis AI since it went live on SaaS Directory Info on 25 October 2026.
- 38 Domain Rating (Ahrefs) no change since launch
at launch: 38 (25 Oct 2026); latest: 11 Nov 2026 - 5 Trust Flow (Majestic)
first measured 25 Oct 2026 - 278 Referring domains (Majestic)
first measured 25 Oct 2026
Day 17 since launch. Next receipt: day 30, 24 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
Got a launch coming up?
Step-by-step tips for before, during and after your launch, free to read on SaaS Directory Info.
- Prepare
- Launch day
- Launch week
- Next steps
Compare and explore
Frequently looked up
- Q1How does Auralis pricing work?
- Auralis pricing has three parts: a one-time setup fee covering data ingestion, training, and deployment; a monthly platform subscription that scales with conversation volume; and optional enterprise add-ons. Every plan is fully managed with build, ongoing optimization, and reporting included.
- Q2What does the one-time setup fee include?
- The setup fee covers data ingestion and cleaning of your knowledge base and historical tickets, AI training on your data and brand voice, system integrations with helpdesks and other tools, and QA testing through production deployment. The setup figure depends on the number of systems connected and ticket history volume.
- Q3How quickly can Auralis go live?
- Most customers deploy within days of kickoff. Data ingestion, tuning, and deployment are handled by Auralis's team, with typical implementation taking days rather than weeks or months.
- Q4Can I cancel my subscription?
- Yes. Plans are annual subscriptions with monthly cancellation flexibility, so you are not locked in for the full year if Auralis is not delivering the results you need.
- Q5What's included in the one-time setup fee?
- Our team ingests and cleans your knowledge base and historical tickets, trains the AI on your data and brand voice, connects your helpdesk and other systems, and runs QA through to production go-live. The setup figure depends on how many systems we connect and how much ticket history we train on (a desk with two years of tickets is a different job from a fresh one), so we confirm it on a short scoping call.
Leave a review for Auralis AI
Review count for Auralis AI: none yet. Add the first.
Fact: reviews are free and cannot be bought. All reviews, in brief
Reviews and facts · Fact updates · Share these facts · Your SaaS? Claim this fact file · Report a wrong fact
Auralis AI has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
See also
| Product | Origin | DR1 | Votes2 |
|---|---|---|---|
| not stated | 0 | 0 votes. Log in to vote for tufu in the file | |
| India | 0 | 0 votes. Log in to vote for Helpnest in the file | |
| not stated | 0 | 0 votes. Log in to vote for Hailbell in the file | |
| Austria | 64 | 0 votes. Log in to vote for Gleap in the file |