| What it does | Visually guide customers over phone or live chat with cobrowsing
| AI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| IN
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
| Free plan: one agent and 150 AI credits per month (no card required). Paid plans available with upgrade options. Credit costs vary by model: Gemini 3.8 Flash and Claude Haiku 5.5 cost 1 credit per reply, Gemini 4 Argon, Claude Sonnet 5.5, Qwen 3.5 397B, and GLM 5.3 cost 5 credits per reply, Claude O
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| Key features | - Draw on customer screen in real time
- Request control to scroll, click and type on customer's screen
- Share agent screen with customer
- Session recording and replay
- Automatic sensitive data masking
- Granular permission controls and audit logging
- No download or setup required
- Works across all devices and web technologies
- Integrations with support and CRM tools
- Revocable viewing permissions
| - Train on website URLs, PDFs, TXT, Markdown, CSV, HTML, JSON files, text, and Q&A pairs
- Connect Google Drive, Dropbox, OneDrive, and Notion documents with manual, daily or weekly refresh
- Automatic handoff when customer is frustrated or needs human help like refunds or account changes
- Self-learning from team replies turns answers into Q&A knowledge after 30 minutes of silence
- 9 AI models including Claude, Gemini, DeepSeek, Qwen, GLM and Kimi
- Public feedback portal with boards, voting, comments, roadmap and changelog
- Shared inbox with full conversation history for team handoff
- Replies in customer's language with no translation setup
- Revenue attribution to track conversions from visitors who chatted
- Deploy via script tag, iframe embed, shareable link, or Telegram bot integration
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| What makes it different | - Resolves customer issues 41% faster without screenshots or descriptions
- Increases first-contact resolutions by 47%
- One-click activation with no downloads
- Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
- Granular control over agent data access
| - No code required to build, train, test and deploy agent to website
- Data and conversations never used to train AI models
- Self-learning automatically improves agent from team interactions
- Unified inbox for website chat, Telegram and future WhatsApp and Slack channels
- Free plan with 150 AI credits and one agent, no card required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 39 ▼ −1 (down) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 4 | 0 |
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| Citation Flow (Majestic) | 26 | 13 |
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| Referring domains (Majestic) | 59 | 2 |
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Cardina
Helpnest