Visually guide customers over phone or live chat with cobrowsing
AI support for small teams. Your docs answer first; you answer from your pocket.
Stage
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Founded
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Based in
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Pricing model
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Freemium
Pricing
Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Free: $0/month with 100 answers/month. Starter: $19/month ($190/year) with 1,000 answers/month. Team: $49/month ($490/year) with 5,000 answers/month. Scale: $249/month ($2,490/year) with 25,000 answers/month. Answer packs: $10 per 1,000 answers on paid plans.
Key features
Draw on customer screen in real time
Request control to scroll, click and type on customer's screen
Share agent screen with customer
Session recording and replay
Automatic sensitive data masking
Granular permission controls and audit logging
No download or setup required
Works across all devices and web technologies
Integrations with support and CRM tools
Revocable viewing permissions
Answers customer questions from your own documentation
Automatic human handoff with conversation summary
Knowledge gaps tracking to identify unanswered questions
Lead capture and qualification forms
Booking integration with Calendly, Cal.com, and Google Calendar
No per-seat pricing, entire team included
Multi-language support in 6 languages
Source links provided with each answer
Quiet hours and team routing for handoffs
What makes it different
Resolves customer issues 41% faster without screenshots or descriptions
Increases first-contact resolutions by 47%
One-click activation with no downloads
Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
Granular control over agent data access
Docs answer first, automatically learning what your team writes
You only get pinged when a person is actually needed
No per-seat fees: one flat price for your entire team
Answer from anywhere: email, phone, or Slack without logging in
Free plan with 100 answers/month, no credit card required
Cardina
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