tufu answers your customers from your own documentation on your website, in your docs' search box, by email, and in other channels, with links to the source pages. When a person is needed, it hands the conversation to your team with a summary.

Do I have to write anything first?

No. You give tufu your website, files, or a GitHub repository and it reads them. The questions it couldn't answer show up in Knowledge gaps, so you only write what's missing.

How do I answer when tufu hands off to me?

You can reply from the inbox, or by replying directly to the email tufu sends you with no login required. Your reply reaches the visitor's chat, or their email if they left their address.

Free plan is $0/month with 100 answers/month. Team plan is $49/month for your whole team with 5,000 answers/month. Other plans available with different answer allowances.

Can my whole team reply without extra charges?

Yes. You can invite as many teammates as you like to tufu, and it never charges per person.

Fact sheet · Customer Support & Success

tufu

AI support for small teams. Your docs answer first; you answer from your pocket.

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An AI support chatbot that answers customer questions from your documentation, with automatic handoff to your team when human help is needed.

Overview

Screenshot of the tufu homepage — What tufu.ai looks like

tufu is an AI support chatbot designed for small teams. It automatically answers customer questions using your own documentation across multiple channels: on your website, in documentation search, via email, Slack, Discord, and WordPress. Each answer includes a source link to the page it came from. When the bot cannot answer a question, it hands off the conversation to your team with a summary and a suggested reply, which they can answer from their inbox, email, or phone without logging in. The service learns which questions it cannot answer and shows them as knowledge gaps, so you only write replies once.

Feature facts

Answers customer questions from your own documentation
Automatic human handoff with conversation summary
Knowledge gaps tracking to identify unanswered questions
Lead capture and qualification forms
Booking integration with Calendly, Cal.com, and Google Calendar
No per-seat pricing, entire team included
Multi-language support in 6 languages
Source links provided with each answer
Quiet hours and team routing for handoffs

Pricing

Pricing model: Freemium

Free: $0/month with 100 answers/month. Starter: $19/month ($190/year) with 1,000 answers/month. Team: $49/month ($490/year) with 5,000 answers/month. Scale: $249/month ($2,490/year) with 25,000 answers/month. Answer packs: $10 per 1,000 answers on paid plans.

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tufu specifications

Specifications of tufu
Section	Customer Support & Success
Website	tufu.ai
Votes²	0

tufu metrics

Fact file for tufu.ai: Ahrefs Domain Rating and Majestic link facts, each with the change since the last fact check.
Metric	Value
Domain Rating	0 no change since last check
Trust Flow	0 no change since last check
Citation Flow	13 no change since last check
Referring domains	2 no change since last check
External backlinks	4 no change since last check

Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 12 Nov 2026. Fact: Majestic checked 12 Nov 2026, fact changed 12 Nov 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

tufu domain fact sheet

Open the fact sheet

Read from the public RDAP record on 12 Nov 2026, 06:50 UTC.
Domain age	3 years
Registered	16 Aug 2023
Expires	16 Aug 2027
Registrar	Porkbun LLC
DNSSEC	Signed

Every domain fact for tufu.ai

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Frequently looked up

Q1What does tufu do?: tufu answers your customers from your own documentation on your website, in your docs' search box, by email, and in other channels, with links to the source pages. When a person is needed, it hands the conversation to your team with a summary.
Q2Do I have to write anything first?: No. You give tufu your website, files, or a GitHub repository and it reads them. The questions it couldn't answer show up in Knowledge gaps, so you only write what's missing.
Q3How do I answer when tufu hands off to me?: You can reply from the inbox, or by replying directly to the email tufu sends you with no login required. Your reply reaches the visitor's chat, or their email if they left their address.
Q4What does tufu cost?: Free plan is $0/month with 100 answers/month. Team plan is $49/month for your whole team with 5,000 answers/month. Other plans available with different answer allowances.
Q5Can my whole team reply without extra charges?: Yes. You can invite as many teammates as you like to tufu, and it never charges per person.

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Product	Origin	DR¹	Votes²
HelpnestAI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team	India	0	0 votes. Log in to vote for Helpnest in the file
HailbellIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM	not stated	0	0 votes. Log in to vote for Hailbell in the file
GleapAI customer support that runs itself	Austria	64	0 votes. Log in to vote for Gleap in the file
OrkaOne live chat and shared support inbox for multiple products	France	48	0 votes. Log in to vote for Orka in the file