WhatsApp automation for appointment-based businesses with conversational AI
Visually guide customers over phone or live chat with cobrowsing
Stage
Startup
Not given
Founded
2024
Not given
Based in
ES
Not given
Pricing model
Paid
Not given
Pricing
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
Draw on customer screen in real time
Request control to scroll, click and type on customer's screen
Share agent screen with customer
Session recording and replay
Automatic sensitive data masking
Granular permission controls and audit logging
No download or setup required
Works across all devices and web technologies
Integrations with support and CRM tools
Revocable viewing permissions
What makes it different
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
Resolves customer issues 41% faster without screenshots or descriptions
Increases first-contact resolutions by 47%
One-click activation with no downloads
Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
Engrana
Cardina