What exactly does Engrana do?

Engrana manages your customer relationships through WhatsApp while you're unavailable. It responds to messages with real business data, schedules and moves appointments, sends reminders, reactivates inactive customers, requests Google reviews after service, and delivers reports on what has happened. Everything happens through WhatsApp where your customers already are.

Does Engrana replace my existing management software or CRM?

No. Engrana is not management software; it is the operations layer that sits on top of the software you already use. Your calendar stays where it is. Engrana connects to it and takes care of customer operations.

Is there any lock-in or minimum commitment?

No. Engrana operates with no lock-in. You can cancel anytime and stop paying the following month with no penalties.

How long does setup take?

Setup is completed in less than a week. The process includes a demo, technical configuration connecting your calendar and CRM, and a supervised period to fine-tune initial conversations before the system operates autonomously.

What if I'm not satisfied with Engrana?

Engrana includes a 60-day guarantee. If after two months you are not satisfied with how the system works, your monthly amount paid is refunded.

Fact sheet · Customer Support & Success

Engrana

WhatsApp automation for appointment-based businesses with conversational AI

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Engrana specifications

Specifications of Engrana
Section	Customer Support & Success
Founded	2024
Origin	Terrassa, Spain
Stage	Startup
Website	engrana.es
Makers	Alejandro Valentín (Cofundador · Producto y operaciones) Pau (Cofundador · Tecnología)
Votes²	0

Engrana metrics

Fact file for engrana.es: Ahrefs Domain Rating and Majestic link facts, each with the change since the last fact check.
Metric	Value
Domain Rating	5 no change since last check
Trust Flow	20 no change since last check
Citation Flow	11 no change since last check
Referring domains	32 no change since last check
External backlinks	4,670 no change since last check

Fact: Ahrefs Domain Rating checked 17 Oct 2026, fact changed 13 Oct 2026. Fact: top topic Society/Religion and Spirituality (20). Fact: Majestic checked 13 Oct 2026, fact changed 13 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Engrana domain fact sheet

Registration details are not available: the .es registry publishes no RDAP record.

Every domain fact for engrana.es

Engrana automates WhatsApp customer management for appointment-based businesses, handling messages, scheduling, reminders, reactivation, review requests and

Overview

Screenshot of the Engrana homepage — What engrana.es looks like

Engrana is an autonomous operations layer for appointment-based businesses in Spain. The platform deploys a conversational AI agent over WhatsApp Business API that manages the complete customer lifecycle: responding to messages 24/7 with business data, scheduling and modifying appointments, sending pre- and post-service reminders to reduce no-shows, reactivating inactive customers, collecting Google reviews after service, and delivering weekly metrics and segmented campaigns.

The system connects to existing calendars and CRM platforms without requiring technical knowledge from the user. It learns the business's tone and communication style, and escalates to the team when human judgment is needed. The platform operates month-to-month with no lock-in contract, is GDPR compliant, and includes personalized onboarding and Spanish-language support.

Feature facts

24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant

Pricing

Pricing model: Paid

Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.

See Engrana's full pricing (opens in a new tab)

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Frequently looked up

Q1What exactly does Engrana do?: Engrana manages your customer relationships through WhatsApp while you're unavailable. It responds to messages with real business data, schedules and moves appointments, sends reminders, reactivates inactive customers, requests Google reviews after service, and delivers reports on what has happened. Everything happens through WhatsApp where your customers already are.
Q2Does Engrana replace my existing management software or CRM?: No. Engrana is not management software; it is the operations layer that sits on top of the software you already use. Your calendar stays where it is. Engrana connects to it and takes care of customer operations.
Q3Is there any lock-in or minimum commitment?: No. Engrana operates with no lock-in. You can cancel anytime and stop paying the following month with no penalties.
Q4How long does setup take?: Setup is completed in less than a week. The process includes a demo, technical configuration connecting your calendar and CRM, and a supervised period to fine-tune initial conversations before the system operates autonomously.
Q5What if I'm not satisfied with Engrana?: Engrana includes a 60-day guarantee. If after two months you are not satisfied with how the system works, your monthly amount paid is refunded.

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