WhatsApp automation for appointment-based businesses with conversational AI
Omnichannel loyalty and retention platform powered by gamification
Stage
Startup
Startup
Founded
2024
Not given
Based in
ES
IN
Pricing model
Paid
Freemium
Pricing
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Free plan includes 1 streak, 1 challenge, 1 mission with up to 200 executions per month. Essential plan $49/month includes 10 streaks, 10 challenges, 10 missions with up to 1,000 executions. Standard plan $99/month supports up to 3,000 executions. Growth plan $199/month supports up to 10,000 executi
Key features
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
Streaks - Set daily, weekly, or monthly purchase targets with milestone rewards
Timed Challenges - Time-bound spend or action goals with countdown timers
Multi-step Missions - Chain multiple customer actions together
Automated reward delivery - Instant discount codes and vouchers without manual intervention
White-labeled widgets and portal - Fully customizable brand experience
Omnichannel notifications - SMS, WhatsApp, email, and push notifications
Native Shopify and Wix integration - One-click app installation
REST API and webhooks - For custom implementations and headless commerce
What makes it different
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
Behavioral mechanics replace passive points - Loss-aversion and streak maintenance drive urgency for next purchase
No-code deployment for Shopify and Wix - Launch in minutes without developers
Omnichannel across physical and digital retail - Works for e-commerce, restaurants, retail, hospitality, subscriptions
Fully white-labeled - Brand controls the entire customer experience
Real-time reward fulfillment - Automatic code generation with no manual overhead
Engrana
Gamopanda