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Reference edition 2026.46

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Formo vs Cardina

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Formo compared with Cardina
DetailFormo logo FormoCardina logo Cardina
What it doesNever build it twice. Visually guide customers over phone or live chat with cobrowsing
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelPaid Not given
PricingFree: £0 (1 site, 100 conversations/month). Standard: £149 one-time (1 site, 2,000 conversations/month). Plus: £299 one-time (3 sites, 10,000 conversations/month). AI usage costs £5–40/month paid directly to your provider. Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features
  • Optional Shopify order connector for real data lookups
  • Dry Run mode to test before going live
  • Dashboard for customizing appearance and policies
  • Full activity log of conversations and escalations
  • Escalation with transcripts for uncertain queries
  • Draw on customer screen in real time
  • Request control to scroll, click and type on customer's screen
  • Share agent screen with customer
  • Session recording and replay
  • Automatic sensitive data masking
  • Granular permission controls and audit logging
  • No download or setup required
  • Works across all devices and web technologies
  • Integrations with support and CRM tools
  • Revocable viewing permissions
What makes it different
  • One-time purchase pricing instead of subscription, with no Formo usage fees
  • No coding required and no separate automation platform needed
  • Resolves customer issues 41% faster without screenshots or descriptions
  • Increases first-contact resolutions by 47%
  • One-click activation with no downloads
  • Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
  • Granular control over agent data access
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)2 no change since last check39 −1 (down) since last check
Trust Flow (Majestic)44
Citation Flow (Majestic)1526
Referring domains (Majestic)659

4 details filled in for both companies.

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