Formo sells one product: Formo Support, an AI customer support chatbot for online stores. Free tier costs £0 and covers 1 site with 100 conversations per month. Standard costs £149 one-time for 1 site with 2,000 conversations per month. Plus costs £299 one-time for 3 sites with 10,000 conversations per month.

Do I need to know how to code?

No. Installation requires only pasting one script tag and following the dashboard setup. If you can add a pixel or a chat app snippet, you can install Formo Support.

What is it going to cost me to run?

You pay your own AI provider (OpenAI, Anthropic, Google, or Groq) directly. Typical usage runs £5–40 per month depending on volume. There is no fee to Formo after purchase, and the Free plan has no Formo charge.

What if I hit the conversation cap?

The widget degrades to a contact-capture form for the rest of the month, with no surprise charges. The cap resets on the first day of the next month.

Do you offer refunds?

If Formo Support does not work as described and the team cannot fix it, you get a full refund within 14 days on paid plans.

Fact sheet · Customer Support & Success

Formo

Never build it twice.

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Overview

Screenshot of the Formo homepage — What formoautomations.com looks like

An AI customer support chatbot for online stores that installs with one script tag and uses your own AI key to answer order, shipping, and policy questions.

Feature facts

Optional Shopify order connector for real data lookups
Dry Run mode to test before going live
Dashboard for customizing appearance and policies
Full activity log of conversations and escalations
Escalation with transcripts for uncertain queries

Pricing

Pricing model: Paid

Free: £0 (1 site, 100 conversations/month). Standard: £149 one-time (1 site, 2,000 conversations/month). Plus: £299 one-time (3 sites, 10,000 conversations/month). AI usage costs £5–40/month paid directly to your provider.

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Formo specifications

Specifications of Formo
Section	Customer Support & Success
Origin	United Kingdom
Website	formoautomations.com
Votes²	0

Formo metrics

Fact file for formoautomations.com: Ahrefs Domain Rating and Majestic link facts, each with the change since the last fact check.
Metric	Value
Domain Rating	2 no change since last check
Trust Flow	4 no change since last check
Citation Flow	15 no change since last check
Referring domains	6 no change since last check
External backlinks	15 no change since last check

Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 25 Oct 2026. Fact: top topic Recreation (4). Fact: Majestic checked 25 Oct 2026, fact changed 25 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Formo domain fact sheet

Open the fact sheet

Read from the public RDAP record on 8 Nov 2026, 15:11 UTC.
Domain age	3 months
Registered	12 Aug 2026
Expires	12 Aug 2027
Registrar	NameCheap, Inc.
DNSSEC	Not signed

Every domain fact for formoautomations.com

Formo launch receipt sheet

What we have measured for Formo since it went live on SaaS Directory Info on 25 October 2026.

2 Domain Rating (Ahrefs) no change since launch
at launch: 2 (25 Oct 2026); latest: 11 Nov 2026
4 Trust Flow (Majestic)
first measured 25 Oct 2026
6 Referring domains (Majestic)
first measured 25 Oct 2026

Day 17 since launch. Next receipt: day 30, 24 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.

Biggest gains on SaaS Directory Info

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Step-by-step tips for before, during and after your launch, free to read on SaaS Directory Info.

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Frequently looked up

Q1What do you sell?: Formo sells one product: Formo Support, an AI customer support chatbot for online stores. Free tier costs £0 and covers 1 site with 100 conversations per month. Standard costs £149 one-time for 1 site with 2,000 conversations per month. Plus costs £299 one-time for 3 sites with 10,000 conversations per month.
Q2Do I need to know how to code?: No. Installation requires only pasting one script tag and following the dashboard setup. If you can add a pixel or a chat app snippet, you can install Formo Support.
Q3What is it going to cost me to run?: You pay your own AI provider (OpenAI, Anthropic, Google, or Groq) directly. Typical usage runs £5–40 per month depending on volume. There is no fee to Formo after purchase, and the Free plan has no Formo charge.
Q4What if I hit the conversation cap?: The widget degrades to a contact-capture form for the rest of the month, with no surprise charges. The cap resets on the first day of the next month.
Q5Do you offer refunds?: If Formo Support does not work as described and the team cannot fix it, you get a full refund within 14 days on paid plans.

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tufuAI support for small teams. Your docs answer first; you answer from your pocket.	not stated	0	0 votes. Log in to vote for tufu in the file
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