| What it does | Omnichannel loyalty and retention platform powered by gamification
| AI customer support that runs itself
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| Stage | Startup
| Established
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| Founded | Not given
| 2020
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| Based in | IN
| AT
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| Pricing model | Freemium
| Paid
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| Pricing | Free plan includes 1 streak, 1 challenge, 1 mission with up to 200 executions per month. Essential plan $49/month includes 10 streaks, 10 challenges, 10 missions with up to 1,000 executions. Standard plan $99/month supports up to 3,000 executions. Growth plan $199/month supports up to 10,000 executi
| Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
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| Key features | - Streaks - Set daily, weekly, or monthly purchase targets with milestone rewards
- Timed Challenges - Time-bound spend or action goals with countdown timers
- Multi-step Missions - Chain multiple customer actions together
- Automated reward delivery - Instant discount codes and vouchers without manual intervention
- White-labeled widgets and portal - Fully customizable brand experience
- Omnichannel notifications - SMS, WhatsApp, email, and push notifications
- Native Shopify and Wix integration - One-click app installation
- REST API and webhooks - For custom implementations and headless commerce
| - Answers customer conversations across chat, email, WhatsApp and phone
- Hands over complex issues to team with full context
- Unified inbox for all support channels
- Kai Code converts bug reports to pull requests
- AI investigation of hard tickets with logs and code access
- Session replay and console logs attached to tickets
- 2,000+ integrations supported
- Custom AI agents with skills and workflows
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| What makes it different | - Behavioral mechanics replace passive points - Loss-aversion and streak maintenance drive urgency for next purchase
- No-code deployment for Shopify and Wix - Launch in minutes without developers
- Omnichannel across physical and digital retail - Works for e-commerce, restaurants, retail, hospitality, subscriptions
- Fully white-labeled - Brand controls the entire customer experience
- Real-time reward fulfillment - Automatic code generation with no manual overhead
| - Median response time of 7 seconds from customer question to first answer
- 85%+ of conversations solved by AI without human intervention
- Goes live in minutes with automatic website reading during signup
- Learns from solved tickets to continuously update knowledge base
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| Free plan | Not given
| Not given
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| Open source | Not given
| Not given
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| Platforms | Not given
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| Public API | Not given
| Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 49 ▼ −1 (down) since last check | 64 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 6 | 20 |
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| Citation Flow (Majestic) | 24 | 43 |
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| Referring domains (Majestic) | 27 | 680 |
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Gamopanda
Gleap