Lightweight live chat widget with zero cookies and privacy-first design
Live chat and AI support for online stores
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
GB
Pricing model
Freemium
Paid
Pricing
Free: 1 site, 1 seat, 30-day history, GhostChat badge. Starter: $5/month for 3 sites, 1 seat, 1-year history, your logo in chat. Team: $25/month for up to 10 people, unlimited sites, unlimited history, no GhostChat badge. AI assistant: $0.10 per conversation on Starter or Team, with a spending limit
Starter €39/month (1,000 AI answers per month), Growth €99/month (4,000 AI answers per month), Pro €249/month (12,000 AI answers per month), Enterprise on request. Extra packs of 1,000 answers cost €25. 14-day free trial, cancel monthly, no credit card required.
Key features
18.9KB lightweight widget
Shared inbox for multiple sites
Reply via Gmail or phone app
Team chat assignment and typing indicators
Auto-translate in 133+ languages
GDPR-friendly by default
WordPress plugin available
Business hours automation
Live-chat widget with brand customization
AI bot that answers with source citations from product catalogue
Team inbox with handoff, assignment and internal notes
Knowledge base and public help center with multi-language support
Omnichannel inbox for email, WhatsApp and Instagram
Automatic knowledge gap detection
Order and customer data display in conversations
Product recommendations in chat
Bot rules and test console for custom AI guidelines
Guided refunds with step-by-step negotiation
What makes it different
58 times smaller than Intercom
Never priced per seat
Privacy-first with zero cookies
One flat price for entire team
Direct access to solo founder
Designed specifically for online stores with access to product catalogues, prices and order data
No per-seat pricing; flat-rate plans with unlimited agents
Pays-for-itself guarantee: refund if attributed revenue doesn't exceed subscription fee within 60 days
Measured performance with real data from production stores
GhostChat
askVela