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Gleap vs Hailbell

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Gleap compared with Hailbell
DetailGleap logo GleapHailbell logo Hailbell
What it doesAI customer support that runs itself In-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM
StageEstablished Not given
Founded2020 Not given
Based inAT Not given
Pricing modelPaid Free trial
PricingStarter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio Pro: $29/month for 10,000 monthly active users. Scale: $79/month for 100,000 monthly active users. Extra users $5 per 10,000. Yearly billing available with 2 months free. Free trial for 14 days.
Key features
  • Answers customer conversations across chat, email, WhatsApp and phone
  • Hands over complex issues to team with full context
  • Unified inbox for all support channels
  • Kai Code converts bug reports to pull requests
  • AI investigation of hard tickets with logs and code access
  • Session replay and console logs attached to tickets
  • 2,000+ integrations supported
  • Custom AI agents with skills and workflows
  • AI-powered chat that answers from your documentation and pricing
  • Push notifications with local time and weather variables
  • Paywall integration with Superwall and RevenueCat
  • Reply from Discord, Telegram, or API
  • In-app review requests
  • Support for iOS, Android and web
  • Multilingual support
  • Customizable UI matching your app design
  • Unlimited seats and applications per plan
  • App Store compliant with privacy manifest and opt-in promotions
What makes it different
  • Median response time of 7 seconds from customer question to first answer
  • 85%+ of conversations solved by AI without human intervention
  • Goes live in minutes with automatic website reading during signup
  • Learns from solved tickets to continuously update knowledge base
  • One SDK replaces three separate tools (chat, push, and bot)
  • AI replies included in all plans instead of paid add-ons
  • Push notifications personalized with local time and weather variables
  • Offers open your existing Superwall or RevenueCat paywalls without app updates
  • Support from anywhere including Discord and Telegram
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)64 +1 (up) since last checkNot checked yet no change since last check
Trust Flow (Majestic)200
Citation Flow (Majestic)430
Referring domains (Majestic)6800

5 details filled in for both companies.

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