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Hailbell vs Helpnest

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Hailbell compared with Helpnest
DetailHailbell logo HailbellHelpnest logo Helpnest
What it doesIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM AI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team
StageNot given Not given
FoundedNot given Not given
Based inNot given IN
Pricing modelFree trial Freemium
PricingPro: $29/month for 10,000 monthly active users. Scale: $79/month for 100,000 monthly active users. Extra users $5 per 10,000. Yearly billing available with 2 months free. Free trial for 14 days. Free plan: one agent and 150 AI credits per month (no card required). Paid plans available with upgrade options. Credit costs vary by model: Gemini 3.8 Flash and Claude Haiku 5.5 cost 1 credit per reply, Gemini 4 Argon, Claude Sonnet 5.5, Qwen 3.5 397B, and GLM 5.3 cost 5 credits per reply, Claude O
Key features
  • AI-powered chat that answers from your documentation and pricing
  • Push notifications with local time and weather variables
  • Paywall integration with Superwall and RevenueCat
  • Reply from Discord, Telegram, or API
  • In-app review requests
  • Support for iOS, Android and web
  • Multilingual support
  • Customizable UI matching your app design
  • Unlimited seats and applications per plan
  • App Store compliant with privacy manifest and opt-in promotions
  • Train on website URLs, PDFs, TXT, Markdown, CSV, HTML, JSON files, text, and Q&A pairs
  • Connect Google Drive, Dropbox, OneDrive, and Notion documents with manual, daily or weekly refresh
  • Automatic handoff when customer is frustrated or needs human help like refunds or account changes
  • Self-learning from team replies turns answers into Q&A knowledge after 30 minutes of silence
  • 9 AI models including Claude, Gemini, DeepSeek, Qwen, GLM and Kimi
  • Public feedback portal with boards, voting, comments, roadmap and changelog
  • Shared inbox with full conversation history for team handoff
  • Replies in customer's language with no translation setup
  • Revenue attribution to track conversions from visitors who chatted
  • Deploy via script tag, iframe embed, shareable link, or Telegram bot integration
What makes it different
  • One SDK replaces three separate tools (chat, push, and bot)
  • AI replies included in all plans instead of paid add-ons
  • Push notifications personalized with local time and weather variables
  • Offers open your existing Superwall or RevenueCat paywalls without app updates
  • Support from anywhere including Discord and Telegram
  • No code required to build, train, test and deploy agent to website
  • Data and conversations never used to train AI models
  • Self-learning automatically improves agent from team interactions
  • Unified inbox for website chat, Telegram and future WhatsApp and Slack channels
  • Free plan with 150 AI credits and one agent, no card required
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)00
Citation Flow (Majestic)013
Referring domains (Majestic)02

5 details filled in for both companies.

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