Website feedback tool with no client account or installation required
AI customer support that runs itself
Stage
Not given
Established
Founded
Not given
2020
Based in
Not given
AT
Pricing model
Freemium
Paid
Pricing
Free: $0/month (2 docks, 35 feedback submissions/month); Pro: $19/month ($15/month billed yearly, up to 7 members); Agency: $69/month ($59/month billed yearly, up to 20 members)
Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
Key features
Pin feedback directly on webpage with no account needed
Console and network logs attached to feedback
Element inspection with box model and spacing details
Video and audio recording for feedback
Screenshot annotation with arrows and highlights
Integrations with Slack, Jira, Linear, GitHub, Trello, ClickUp
MCP server for Claude Code and Cursor integration
Viewport switching between desktop, tablet and mobile widths
Answers customer conversations across chat, email, WhatsApp and phone
Hands over complex issues to team with full context
Unified inbox for all support channels
Kai Code converts bug reports to pull requests
AI investigation of hard tickets with logs and code access
Session replay and console logs attached to tickets
2,000+ integrations supported
Custom AI agents with skills and workflows
What makes it different
No account or installation required for reviewers
Pins persist after redeployment with element anchoring
Works on sites without code changes or deploy access
Full developer context captured automatically with every pin
Pricing per workspace, not per seat or per reviewer
Median response time of 7 seconds from customer question to first answer
85%+ of conversations solved by AI without human intervention
Goes live in minutes with automatic website reading during signup
Learns from solved tickets to continuously update knowledge base
Layerdock
Gleap