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Reference edition 2026.46

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Layerdock vs Userplane

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Layerdock compared with Userplane
DetailLayerdock logo LayerdockUserplane logo Userplane
What it doesWebsite feedback tool with no client account or installation required Screen recordings with console logs, network data, and session replay for customer support teams
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Paid
PricingFree: $0/month (2 docks, 35 feedback submissions/month); Pro: $19/month ($15/month billed yearly, up to 7 members); Agency: $69/month ($59/month billed yearly, up to 20 members) Essential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings
Key features
  • Pin feedback directly on webpage with no account needed
  • Console and network logs attached to feedback
  • Element inspection with box model and spacing details
  • Video and audio recording for feedback
  • Screenshot annotation with arrows and highlights
  • Integrations with Slack, Jira, Linear, GitHub, Trello, ClickUp
  • MCP server for Claude Code and Cursor integration
  • Viewport switching between desktop, tablet and mobile widths
  • Console logs and error capture
  • Network request recording
  • Application state access
  • Timestamped user action replay
  • Native helpdesk integrations
  • Automatic PII redaction
  • Field-level data blurring
  • GDPR and CCPA compliance
  • Customer consent controls
  • Unlimited recording links
What makes it different
  • No account or installation required for reviewers
  • Pins persist after redeployment with element anchoring
  • Works on sites without code changes or deploy access
  • Full developer context captured automatically with every pin
  • Pricing per workspace, not per seat or per reviewer
  • No customer installation required - works through simple links with no apps or browser extensions
  • Native integration into Slack, Intercom, and Zendesk without context switching
  • Automatic capture of console logs, network requests, and session data in every recording
  • Privacy-first design with automatic PII redaction and sensitive data exclusion
  • Works across all modern browsers without customer technical barriers
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)10 +1 (up) since last check25 no change since last check
Trust Flow (Majestic)56
Citation Flow (Majestic)2829
Referring domains (Majestic)1570

5 details filled in for both companies.

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