Maxdesk vs Brisk Support

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Maxdesk compared with Brisk Support
Detail	Maxdesk	Brisk Support
What it does	Free help desk software with unlimited agents and unlimited tickets	Not given
Stage	Not given	Not given
Founded	Not given	Not given
Based in	IN	Not given
Pricing model	Not given	Freemium
Pricing	Free plan: €0 forever with unlimited agents, unlimited tickets (fair usage), email-to-ticket, basic SLA policies, limited automations, templates, knowledge base, roles and groups, live dashboard, basic reports, email support, 3-month rolling history, standard storage limits, and Maxdesk branding on	Free tier with 1-3 agents, 500 tickets per month, 1 queue and 1 GB attachment storage. Tier 2: $15 per agent per month (billed annually) with 2500 tickets per month, 1-10 queues and 5 GB storage. Tier 3: $30 per agent per month (billed annually) with unlimited tickets, unlimited queues and 20 GB sto
Key features	Ticket management with full-page detail view, priorities, statuses, assignment, internal notes and attachments Email-to-ticket conversion with per-workspace support address SLA management with priority-based targets and business hours No-code automation with trigger, condition and action builder Live dashboard with metrics, trends, top agents and activity feed Role-based access with custom roles, permission matrix and groups	Automatic ticket prioritization and assignment to agents Support queues with routing, weighting and escalation rules Unified ticket management for emails, phone calls and chats AI ticket summaries AI-generated reply suggestions AI smart reply expansion Knowledge base articles Activity reporting and productivity analytics Automatic machine translation for global support Ticket history search and communication tracking
What makes it different	Unlimited agents and tickets on free plan with no per-seat pricing Entire product available on free plan with no feature gates Email-to-ticket system removes manual work and prevents missed conversations Rolling data history limits instead of user seat limits on free plan	100% free tier for small businesses with essential helpdesk features AI automatically summarizes tickets and generates complete replies in seconds Zero technical setup required, connects to existing email address in minutes Global helpdesk with built-in machine translation for multiple languages Simple, intuitive interface designed for easy team adoption
Community votes	0	0
DR (Domain Rating by Ahrefs)	32 +6 (up) since last check	37 no change since last check
Trust Flow (Majestic)	20	5
Citation Flow (Majestic)	22	24
Referring domains (Majestic)	49	14

3 details filled in for both companies.

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