AI chatbot platform with human support handoff for 24/7 customer service
Live chat and AI support for online stores
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
GB
Pricing model
Paid
Paid
Pricing
Native Quidget: $0.20 per AI Resolution. Helpdesk Integration: $0.20 per AI Resolution plus $249 per month for integrations. Enterprise: Custom pricing.
Starter €39/month (1,000 AI answers per month), Growth €99/month (4,000 AI answers per month), Pro €249/month (12,000 AI answers per month), Enterprise on request. Extra packs of 1,000 answers cost €25. 14-day free trial, cancel monthly, no credit card required.
Key features
AI answers common questions automatically with human handoff for complex issues
Supports 45+ languages
Setup in 90 seconds to 5 minutes
Customizable chat widget with branded colors and logo
Lightweight and asynchronous loading with no performance impact
Trains on your knowledge base, FAQs, website and documents
Handles up to 80% of common customer questions
Multi-channel deployment on websites, WhatsApp, Telegram, Facebook Messenger
Pay only for successful AI resolutions, not failed answers or handoffs
Live-chat widget with brand customization
AI bot that answers with source citations from product catalogue
Team inbox with handoff, assignment and internal notes
Knowledge base and public help center with multi-language support
Omnichannel inbox for email, WhatsApp and Instagram
Automatic knowledge gap detection
Order and customer data display in conversations
Product recommendations in chat
Bot rules and test console for custom AI guidelines
Guided refunds with step-by-step negotiation
What makes it different
Pay only for AI-resolved conversations, not failed attempts or human handoffs
Built by SupportYourApp with 15+ years of customer service expertise
GDPR compliant and end-to-end encrypted with ISO standards
No coding required with 3-minute setup time
Designed specifically for online stores with access to product catalogues, prices and order data
No per-seat pricing; flat-rate plans with unlimited agents
Pays-for-itself guarantee: refund if attributed revenue doesn't exceed subscription fee within 60 days
Measured performance with real data from production stores
Quidget
askVela