AI auto-replies to Google reviews without giving up your evenings
Visually guide customers over phone or live chat with cobrowsing
Stage
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Founded
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Based in
FR
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Pricing model
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Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features
Automatic review detection with three daily checks
Personalized AI replies in customer's language
Critical review approval workflow
Customizable tone, signature and key phrases
Support for multiple establishments
Team management with role-based access
Trustpilot integration via Chrome extension
Real-time review dashboard and analytics
Reply editing and revision after posting
EU data hosting with encryption and SOC 2 compliance
Draw on customer screen in real time
Request control to scroll, click and type on customer's screen
Share agent screen with customer
Session recording and replay
Automatic sensitive data masking
Granular permission controls and audit logging
No download or setup required
Works across all devices and web technologies
Integrations with support and CRM tools
Revocable viewing permissions
What makes it different
Replies are never canned templates, picking specific details from each review
Critical reviews require your approval before posting by default
Complete data control with EU hosting and one-click revocation
Replies posted within hours, well ahead of customer expectations
Saves 30 hours per year on review management for typical businesses
Resolves customer issues 41% faster without screenshots or descriptions
Increases first-contact resolutions by 47%
One-click activation with no downloads
Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
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Cardina