Fact sheet · Customer Support & Success
ReplyTop
AI auto-replies to Google reviews without giving up your evenings
ReplyTop specifications
| Section | Customer Support & Success |
|---|---|
| Origin | Clamart, France |
| Website | replytop.com |
| Votes2 | 0 |
ReplyTop metrics
| Metric | Value |
|---|---|
| Domain Rating | 0 no change since last check |
| Trust Flow | 2 no change since last check |
| Citation Flow | 14 no change since last check |
| Referring domains | 30 no change since last check |
| External backlinks | 54 no change since last check |
Fact: Ahrefs Domain Rating checked 16 Oct 2026, fact changed 5 Oct 2026. Fact: top topic Business/Construction and Maintenance (2). Fact: Majestic checked 5 Oct 2026, fact changed 5 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
ReplyTop domain fact sheet
| Domain age | 3 months |
|---|---|
| Registered | |
| Expires | |
| Registrar | Infomaniak Network SA |
| DNSSEC | Signed |
ReplyTop automatically replies to Google reviews with personalized AI responses, letting you approve critical reviews before posting while saving hours every month.
Overview
ReplyTop is an AI-powered assistant that automatically replies to Google reviews for restaurants, hotels, shops and local businesses. The service checks for new reviews three times daily and generates personalized replies in the customer's language within about an hour. Owners can choose full automation or review critical (1-2 star) reviews before posting.
The platform connects securely via Google Sign-In with no passwords to share. Replies are tailored to pick up specific details from each review and vary their wording, never using canned templates. Owners can customize the AI with their tone, signature and key phrases, and edit any reply already posted.
ReplyTop also supports Trustpilot through a Chrome extension. Data is hosted in the EU with encryption in transit and at rest. The service is free to start with 5 replies monthly, with paid plans offering more replies and features like team management and support for multiple locations.
Feature facts
- Automatic review detection with three daily checks
- Personalized AI replies in customer's language
- Critical review approval workflow
- Customizable tone, signature and key phrases
- Support for multiple establishments
- Team management with role-based access
- Trustpilot integration via Chrome extension
- Real-time review dashboard and analytics
- Reply editing and revision after posting
- EU data hosting with encryption and SOC 2 compliance
Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
Compare and explore
Frequently looked up
- Q1Which platforms do you support?
- ReplyTop supports Google Business Profile directly via a secure Google connection. For Trustpilot, a Chrome extension helps write and publish replies.
- Q2Is the AI customizable, and can I edit responses?
- Yes. You can choose automatic publishing or review every reply before posting. From the Starter plan, you can customize the AI with your tone, signature, and key phrases. By default, it picks up specific details from each review and varies wording.
- Q3Is my data secure?
- Yes. Data is hosted in the European Union (Ireland) by Supabase, which is SOC 2 Type 2 certified, with encryption in transit and at rest. Passwords are hashed and never stored in plain text. Payments go through Stripe with card details never passing through ReplyTop's servers.
- Q4Does replying to reviews improve my Google ranking?
- Indirectly, yes. Google states that more reviews and positive ratings help local ranking. Hotels that start replying receive 12% more reviews and fewer negative ones. However, adding keywords to replies has no effect on rankings.
- Q5How quickly does ReplyTop reply to new reviews?
- ReplyTop checks for new reviews three times a day and replies about an hour later, which is well within the 81% of US consumers who expect a response within a week.
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ReplyTop has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
See also
| Product | Origin | DR1 | Votes2 |
|---|---|---|---|
 EngranaWhatsApp automation for appointment-based businesses with conversational AI | Spain | 5 | 0 votes. Log in to vote for Engrana in the file |
 Zens AIAI customer support that knows your business | not stated | 36 | 0 votes. Log in to vote for Zens AI in the file |