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Reference edition 2026.46

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Userplane vs Cardina

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Userplane compared with Cardina
DetailUserplane logo UserplaneCardina logo Cardina
What it doesScreen recordings with console logs, network data, and session replay for customer support teams Visually guide customers over phone or live chat with cobrowsing
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelPaid Not given
PricingEssential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings Free plan with 14-day trial (no credit card required); Pro plan at $69 per seat/month billed monthly or annually; Enterprise plan with custom pricing (minimum 6 months with 20 seats). Add-on: Replay sessions for $89 per additional 10,000 sessions/month.
Key features
  • Console logs and error capture
  • Network request recording
  • Application state access
  • Timestamped user action replay
  • Native helpdesk integrations
  • Automatic PII redaction
  • Field-level data blurring
  • GDPR and CCPA compliance
  • Customer consent controls
  • Unlimited recording links
  • Draw on customer screen in real time
  • Request control to scroll, click and type on customer's screen
  • Share agent screen with customer
  • Session recording and replay
  • Automatic sensitive data masking
  • Granular permission controls and audit logging
  • No download or setup required
  • Works across all devices and web technologies
  • Integrations with support and CRM tools
  • Revocable viewing permissions
What makes it different
  • No customer installation required - works through simple links with no apps or browser extensions
  • Native integration into Slack, Intercom, and Zendesk without context switching
  • Automatic capture of console logs, network requests, and session data in every recording
  • Privacy-first design with automatic PII redaction and sensitive data exclusion
  • Works across all modern browsers without customer technical barriers
  • Resolves customer issues 41% faster without screenshots or descriptions
  • Increases first-contact resolutions by 47%
  • One-click activation with no downloads
  • Security built from the ground up with SOC 2, GDPR, CCPA, HIPAA compliance
  • Granular control over agent data access
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)25 no change since last check39 −1 (down) since last check
Trust Flow (Majestic)64
Citation Flow (Majestic)2926
Referring domains (Majestic)7059

4 details filled in for both companies.

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