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Zens AI vs EasyChatDesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zens AI compared with EasyChatDesk
DetailZens AI logo Zens AIEasyChatDesk logo EasyChatDesk
What it doesAI customer support that knows your business Live chat, AI chatbot and help desk ticketing platform
StageStartup Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Freemium
PricingFree: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon Free plan includes basic live chat. Paid plans: Starter $17/month per agent (yearly) or $21/month (monthly); Professional $33/month per agent (yearly) or $41/month (monthly); Business $199/month per agent (yearly) or $249/month (monthly); Platinum $349/month per agent (yearly) or $399/month (monthly
Key features
  • 24/7 AI support for customer questions
  • AI inbox with customer identity and account context
  • AI reply drafting with human review
  • Feedback clustering and theme analysis
  • Integration with Codex, Linear, and Multica
  • Knowledge base and help content generation
  • Session recording and visitor heatmaps
  • Custom business monitoring and alerts
  • API and MCP for custom integrations
  • Role-based access and audit logs
  • AI chatbot trained on knowledge base and FAQs
  • 55+ language support
What makes it different
  • Unified customer context layer combining identity, account state, page, and events for all team workflows
  • No customer data used for model training by default
  • Support conversations directly integrated into product development workflows
  • No visitor tracking caps or monthly conversation limits on any plan
  • Workspace-based pricing that scales with team size and data needs
Not given
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)51 −1 (down) since last check31 no change since last check
Trust Flow (Majestic)2510
Citation Flow (Majestic)2429
Referring domains (Majestic)10186

4 details filled in for both companies.

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