Fact sheet · Customer Support & Success
EasyChatDesk
Live chat, AI chatbot and help desk ticketing platform
An all-in-one customer support platform combining live chat, AI chatbot, help desk ticketing, custom forms and connectors to turn website visitors into leads
Overview
EasyChatDesk is a unified customer support platform designed for website owners, ecommerce brands and fast-growing teams. It combines live chat messaging, AI-powered chatbot automation, help desk ticketing, custom lead capture forms and integrations with popular platforms like Shopify, WooCommerce and WordPress.
The platform enables real-time customer conversations through a web widget, automates repetitive questions with AI trained on company knowledge bases and FAQs, converts chats into tickets for persistent tracking, and captures leads through custom forms. Teams can manage conversations across multiple channels in a single inbox with SLAs, routing rules and assignment options.
EasyChatDesk emphasizes quick setup with no complex onboarding, bundled features at predictable tiered pricing, and direct support access. It targets the market gap between expensive enterprise suites and basic free chat widgets.
Feature facts
- AI chatbot trained on knowledge base and FAQs
- 55+ language support
Pricing
Pricing model: Freemium
Free plan includes basic live chat. Paid plans: Starter $17/month per agent (yearly) or $21/month (monthly); Professional $33/month per agent (yearly) or $41/month (monthly); Business $199/month per agent (yearly) or $249/month (monthly); Platinum $349/month per agent (yearly) or $399/month (monthly
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EasyChatDesk specifications
| Section | Customer Support & Success |
|---|---|
| Website | easychatdesk.com |
| Votes2 | 0 |
EasyChatDesk metrics
| Metric | Value |
|---|---|
| Domain Rating | 31 no change since last check |
| Trust Flow | 10 no change since last check |
| Citation Flow | 29 no change since last check |
| Referring domains | 86 no change since last check |
| External backlinks | 5,171 no change since last check |
Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 25 Oct 2026. Fact: top topic Recreation/Scouting (9). Fact: Majestic checked 25 Oct 2026, fact changed 25 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
EasyChatDesk domain fact sheet
Open the fact sheet
| Domain age | 7 years |
|---|---|
| Registered | |
| Expires | |
| Registrar | Dynadot Inc |
| DNSSEC | Not signed |
EasyChatDesk launch receipt sheet
What we have measured for EasyChatDesk since it went live on SaaS Directory Info on 25 October 2026.
- 31 Domain Rating (Ahrefs) no change since launch
at launch: 31 (25 Oct 2026); latest: 11 Nov 2026 - 10 Trust Flow (Majestic)
first measured 25 Oct 2026 - 86 Referring domains (Majestic)
first measured 25 Oct 2026
Day 17 since launch. Next receipt: day 30, 24 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
Got a launch coming up?
Step-by-step tips for before, during and after your launch, free to read on SaaS Directory Info.
- Prepare
- Launch day
- Launch week
- Next steps
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Frequently looked up
- Q1How do I add EasyChatDesk to my website?
- Paste one JavaScript snippet before the closing tag, or install the WordPress plugin. The widget appears instantly and is configured from your dashboard.
- Q2Do I need a credit card to start?
- Yes, card details are needed to begin the 14-day trial, but nothing is charged until it ends. You can cancel anytime from your dashboard and will not be billed.
- Q3What's included in EasyChatDesk?
- A live chat widget, an AI chatbot, a help desk ticketing system, custom forms and connectors for Shopify, WooCommerce, WordPress, Slack and Zapier. The AI chatbot is included from the Professional plan and above.
- Q4Is there a lifetime option?
- Yes, a lifetime unlimited access offer is available for a one-time payment with unlimited agents and chat history.
- Q5Are you GDPR compliant?
- Yes, EasyChatDesk is GDPR-ready with data processing agreements, EU data residency options, and tools to export or delete user data. Enterprise plans can include on-prem or dedicated hosting options for stricter needs.
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EasyChatDesk has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
See also
| Product | Origin | DR1 | Votes2 |
|---|---|---|---|
 tufuAI support for small teams. Your docs answer first; you answer from your pocket. | not stated | 0 | 0 votes. Log in to vote for tufu in the file |
 HelpnestAI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team | India | 0 | 0 votes. Log in to vote for Helpnest in the file |
 HailbellIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM | not stated | 0 | 0 votes. Log in to vote for Hailbell in the file |
 GleapAI customer support that runs itself | Austria | 64 | 0 votes. Log in to vote for Gleap in the file |