WhatsApp automation for appointment-based businesses with conversational AI
Stage
Startup
Startup
Founded
Not given
2024
Based in
Not given
ES
Pricing model
Freemium
Paid
Pricing
Free: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Key features
24/7 AI support for customer questions
AI inbox with customer identity and account context
AI reply drafting with human review
Feedback clustering and theme analysis
Integration with Codex, Linear, and Multica
Knowledge base and help content generation
Session recording and visitor heatmaps
Custom business monitoring and alerts
API and MCP for custom integrations
Role-based access and audit logs
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
What makes it different
Unified customer context layer combining identity, account state, page, and events for all team workflows
No customer data used for model training by default
Support conversations directly integrated into product development workflows
No visitor tracking caps or monthly conversation limits on any plan
Workspace-based pricing that scales with team size and data needs
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
Zens AI
Engrana