| What it does | AI customer support that knows your business
| AI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team
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| Stage | Startup
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon
| Free plan: one agent and 150 AI credits per month (no card required). Paid plans available with upgrade options. Credit costs vary by model: Gemini 3.8 Flash and Claude Haiku 5.5 cost 1 credit per reply, Gemini 4 Argon, Claude Sonnet 5.5, Qwen 3.5 397B, and GLM 5.3 cost 5 credits per reply, Claude O
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| Key features | - 24/7 AI support for customer questions
- AI inbox with customer identity and account context
- AI reply drafting with human review
- Feedback clustering and theme analysis
- Integration with Codex, Linear, and Multica
- Knowledge base and help content generation
- Session recording and visitor heatmaps
- Custom business monitoring and alerts
- API and MCP for custom integrations
- Role-based access and audit logs
| - Train on website URLs, PDFs, TXT, Markdown, CSV, HTML, JSON files, text, and Q&A pairs
- Connect Google Drive, Dropbox, OneDrive, and Notion documents with manual, daily or weekly refresh
- Automatic handoff when customer is frustrated or needs human help like refunds or account changes
- Self-learning from team replies turns answers into Q&A knowledge after 30 minutes of silence
- 9 AI models including Claude, Gemini, DeepSeek, Qwen, GLM and Kimi
- Public feedback portal with boards, voting, comments, roadmap and changelog
- Shared inbox with full conversation history for team handoff
- Replies in customer's language with no translation setup
- Revenue attribution to track conversions from visitors who chatted
- Deploy via script tag, iframe embed, shareable link, or Telegram bot integration
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| What makes it different | - Unified customer context layer combining identity, account state, page, and events for all team workflows
- No customer data used for model training by default
- Support conversations directly integrated into product development workflows
- No visitor tracking caps or monthly conversation limits on any plan
- Workspace-based pricing that scales with team size and data needs
| - No code required to build, train, test and deploy agent to website
- Data and conversations never used to train AI models
- Self-learning automatically improves agent from team interactions
- Unified inbox for website chat, Telegram and future WhatsApp and Slack channels
- Free plan with 150 AI credits and one agent, no card required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 51 ▼ −1 (down) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 25 | 0 |
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| Citation Flow (Majestic) | 24 | 13 |
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| Referring domains (Majestic) | 101 | 2 |
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Zens AI
Helpnest