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Reference edition 2026.46

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Zens AI vs Orka

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zens AI compared with Orka
DetailZens AI logo Zens AIOrka logo Orka
What it doesAI customer support that knows your business One live chat and shared support inbox for multiple products
StageStartup Not given
FoundedNot given Not given
Based inNot given FR
Pricing modelFreemium Freemium
PricingFree: 1 site, 1 full seat, 7-day data history, 20 AI actions lifetime, 3 screenshot uploads lifetime. Starter: $29/month (or $290/year) with 2 sites, 3 full seats, 90-day history, 300 AI actions/month. Growth: $79/month (or $790/year) with 5 sites, 8 full seats, 365-day history, 1,500 AI actions/mon Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Key features
  • 24/7 AI support for customer questions
  • AI inbox with customer identity and account context
  • AI reply drafting with human review
  • Feedback clustering and theme analysis
  • Integration with Codex, Linear, and Multica
  • Knowledge base and help content generation
  • Session recording and visitor heatmaps
  • Custom business monitoring and alerts
  • API and MCP for custom integrations
  • Role-based access and audit logs
  • Unlimited projects on all plans including free
  • Live chat widget for multiple websites and apps
  • AI drafts and automatic replies with Orky
  • Shared inbox for all conversations across projects
  • Visitor context with custom data via SDK
  • Two-way automatic conversation translation
  • Multilingual help center with automatic translation
  • Team tools: assignment, private notes, mentions and reminders
  • iOS and Android mobile apps
What makes it different
  • Unified customer context layer combining identity, account state, page, and events for all team workflows
  • No customer data used for model training by default
  • Support conversations directly integrated into product development workflows
  • No visitor tracking caps or monthly conversation limits on any plan
  • Workspace-based pricing that scales with team size and data needs
  • Support every product from one inbox instead of multiple separate support tabs
  • Optional AI agent that learns from your knowledge and lets you maintain control
  • Unlimited projects on every plan including free tier
  • Team sizes clearly defined with no per-seat pricing surprises
  • No outsourced support - built and supported directly by founders Charles and Marc
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)51 −1 (down) since last check48 −1 (down) since last check
Trust Flow (Majestic)254
Citation Flow (Majestic)2421
Referring domains (Majestic)10119

5 details filled in for both companies.

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