Fact sheet · Customer Support & Success
Orka
One live chat and shared support inbox for multiple products
Live chat and shared customer-support inbox for founders and small teams running multiple SaaS products, apps and stores, with AI assistant Orky and
Overview
Orka is a live chat and customer-support platform designed for founders and small teams managing multiple products. It combines conversations from different SaaS products, apps and stores into one shared inbox, allowing teams to answer customers without switching between separate support workspaces. The platform includes Orky, an optional AI agent that can draft replies, provide automatic responses and handle conversations when humans are unavailable. Orka offers a multilingual help center with automatic translation, visitor context showing who is on your site, two-way conversation translation, and team tools like private notes and conversation assignment. Teams can use live chat when available or switch to an email form for offline support.
Feature facts
- Unlimited projects on all plans including free
- Live chat widget for multiple websites and apps
- AI drafts and automatic replies with Orky
- Shared inbox for all conversations across projects
- Visitor context with custom data via SDK
- Two-way automatic conversation translation
- Multilingual help center with automatic translation
- Team tools: assignment, private notes, mentions and reminders
- iOS and Android mobile apps
Pricing
Pricing model: Freemium
Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Follow Orka: their milestones, new launches and awards come to you by email, once a day by default.
Orka specifications
| Section | Customer Support & Success |
|---|---|
| Origin | Paris, France |
| Website | orka.chat |
| Makers | Charles (Co-founder) Marc (Co-founder) |
| Votes2 | 0 |
Orka metrics
| Metric | Value |
|---|---|
| Domain Rating | 48 −1 (down) since last check |
| Trust Flow | 4 no change since last check |
| Citation Flow | 21 no change since last check |
| Referring domains | 19 no change since last check |
| External backlinks | 93 no change since last check |
Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 11 Nov 2026. Fact: top topic Regional/Europe (4). Fact: Majestic checked 30 Oct 2026, fact changed 30 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Orka domain fact sheet
Open the fact sheet
| Domain age | 3 years |
|---|---|
| Registered | |
| Expires | |
| Registrar | Cloudflare, Inc |
| DNSSEC | Not signed |
Orka launch receipt sheet
What we have measured for Orka since it went live on SaaS Directory Info on 30 October 2026.
- 48 Domain Rating (Ahrefs) +1 (up) since launch
at launch: 47 (30 Oct 2026); latest: 11 Nov 2026 - 4 Trust Flow (Majestic)
first measured 30 Oct 2026 - 19 Referring domains (Majestic)
first measured 30 Oct 2026
Day 13 since launch. Next receipt: day 30, 29 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
Got a launch coming up?
Step-by-step tips for before, during and after your launch, free to read on SaaS Directory Info.
- Prepare
- Launch day
- Launch week
- Next steps
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Frequently looked up
- Q1Can I manage all my projects in one Orka inbox?
- Yes. You can add your projects, see their conversations together and filter by project whenever you want to focus. Each conversation keeps its project context, and you choose which projects each teammate can access.
- Q2Is there a limit on the number of projects?
- No, every plan includes unlimited projects, including the Free plan. Plans are based on the size of your crew and the features you need, rather than the number of products you launch.
- Q3Can I use Orka for a SaaS, an app and a Shopify store together?
- Yes. Orka is designed for a mixed portfolio, not just several copies of the same business. Install the appropriate widget or integration on each project and bring the conversations into your shared inbox.
- Q4Can I connect my own user data to Orka?
- Yes. The Orka JavaScript SDK lets your app send custom visitor attributes such as subscription plan, installation date, usage tier, Shopify merchant details or another support-relevant field. Your integration chooses the data and keeps it up to date.
- Q5Who builds and supports Orka?
- Charles and Marc build and support Orka. The company is bootstrapped in France, with no outsourced support. Their team also builds Shopify apps used by more than 35,500 businesses in over 145 countries. Those figures describe the team’s Shopify apps, not Orka’s customer count.
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Orka has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
See also
| Product | Origin | DR1 | Votes2 |
|---|---|---|---|
 tufuAI support for small teams. Your docs answer first; you answer from your pocket. | not stated | 0 | 0 votes. Log in to vote for tufu in the file |
 HelpnestAI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team | India | 0 | 0 votes. Log in to vote for Helpnest in the file |
 HailbellIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM | not stated | 0 | 0 votes. Log in to vote for Hailbell in the file |
 GleapAI customer support that runs itself | Austria | 64 | 0 votes. Log in to vote for Gleap in the file |