Managing your email, communications and account closure
Adjust notice frequency, update your sign-in address, or request account deletion and data removal.
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Controlling notices
Most notice types can be managed via /account/notifications, where you set which categories arrive and how regularly. Four categories bypass your preferences: receipts, refunds, payment issues, listing holds and security alerts are always delivered.
Each notice email includes a one-click opt-out for its category, available as an alternative to the settings page.
Updating your sign-in address
Submit a change request through /account/email, specifying your new address. Confirmation messages go to both the current and new addresses. Once complete, you receive a security notification from the updated address.
Removing your account and data
Request account closure via /account/privacy or by contacting launch@zinndigital.com, using the email registered to your account. We confirm by email which elements will be deleted: your account login, founder profile and associated personal information.
A copy is yours to take: at /account/privacy you can download every record tied to your account in a single file.
Invoices remain on file for the period required by law. Details of how personal data is processed appear in /privacy.
Source
Zinn Digital® Ltd
Questions people ask
- Which emails can I turn off?
- You control frequency for most categories in /account/notifications. Security alerts, payment confirmations, refund notices, listing holds and receipt emails cannot be switched off.
- How do I change the email I use to log in?
- Use /account/email to request the change. We send verification messages to both addresses and notify you when the update is live.
- What happens to my data if I close my account?
- Your account, profile and personal details are deleted. Invoices are retained as law requires. See /privacy for full details.