Fact sheet · Business intelligence
Genaya
Business operations software with AI built in, unifying customer engagement, scheduling, billing, payments, analytics, and AI in one platform
One operating system for operations combining calls, scheduling, appointments, invoices, payments, marketing, and AI on a single customer record for clinics
Overview
Genaya replaces the typical 10-tool stack with a unified operating system for business operations. It combines calls and voice with an integrated call center, SMS, live chat, and an AI receptionist. The platform manages scheduling and appointments with location-based routing, and integrates payments and billing through GenayaPay, which accepts cards, sends payment links, and tracks status on every appointment. Built for clinics, agencies, contractors, field-service companies, and professional firms, Genaya configures industry-specific workflows while maintaining shared core machinery across all verticals. The platform includes automation that triggers on real events like new leads or booked appointments, analytics that answer questions in plain language, and a client portal where customers can review work, approve estimates, message the team, and pay online.
Feature facts
- Unified customer records across calls, scheduling, invoicing, and payments
- Built-in call center with SMS, video, and AI receptionist
- Scheduling and appointment management with location-based routing
- Payments and GenayaPay for cards and invoicing
- Automations triggered by business events
- AI assistant for operational questions in plain language
- Client portal for estimates, invoices, and messaging
- Email campaigns and lead capture forms
- Self-serve booking with deposit collection
- Live analytics and performance dashboards
Pricing
Pricing model: Freemium
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Genaya specifications
| Section | Business intelligence |
|---|---|
| Website | genaya.com |
| Votes2 | 0 |
Genaya metrics
| Metric | Value |
|---|---|
| Domain Rating | 19 no change since last check |
| Trust Flow | 2 no change since last check |
| Citation Flow | 19 no change since last check |
| Referring domains | 9 no change since last check |
| External backlinks | 62 no change since last check |
Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 12 Nov 2026. Fact: top topic Computers/Software/Operating Systems (2). Fact: Majestic checked 12 Nov 2026, fact changed 12 Nov 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Genaya domain fact sheet
Open the fact sheet
| Domain age | 4 years |
|---|---|
| Registered | |
| Expires | |
| Registrar | GoDaddy.com, LLC |
| DNSSEC | Not signed |
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Frequently looked up
- Q1What kind of business is Genaya built for?
- Genaya is a multi-industry operations platform designed for clinics, finance and advisory firms, software agencies, field-service companies, and construction teams. Industry-specific wording and workflows are configurable in the product, so the terminology and processes match how each industry actually operates.
- Q2How does Genaya handle phone calls and texts?
- Genaya has a built-in call center that handles inbound and outbound voice, SMS, call routing, queues, and recordings, all tied to the same customer and appointment records the rest of the platform uses. This keeps conversations from being siloed in a separate system.
- Q3How do payments and payouts work?
- GenayaPay lets you accept cards, send payment-ready invoices, track payouts, and handle disputes without leaving the platform. Collection stays connected to the invoice, client, and work record it came from.
- Q4Can Genaya automate routine follow-up?
- Yes. Automations trigger on real events like a new lead, a booked appointment, or a paid invoice, then branch on your data and run actions such as sending a text, assigning an owner, or creating a task. Every run is recorded against the same operating record.
- Q5What can Genaya AI do?
- Genaya AI answers operational questions about your own data in plain language, covering overdue revenue, unscheduled work, call trends, and account activity. An optional AI receptionist can answer and qualify inbound calls, and it works across the platform instead of being trapped in one screen.
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