AI service desk that auto-resolves up to 75% of support queries
AI support for small teams. Your docs answer first; you answer from your pocket.
Stage
Established
Not given
Founded
2021
Not given
Based in
US
Not given
Pricing model
Contact for pricing
Freemium
Pricing
One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.
Free: $0/month with 100 answers/month. Starter: $19/month ($190/year) with 1,000 answers/month. Team: $49/month ($490/year) with 5,000 answers/month. Scale: $249/month ($2,490/year) with 25,000 answers/month. Answer packs: $10 per 1,000 answers on paid plans.
Key features
Chat support with 88% instant resolution rate
Voice AI answering in under 30 seconds
Email with first reply in 4 minutes
Ticket automation with 75% autonomous resolution
Knowledge Center with unified information hub
Agent Assist with real-time helper and drafted replies
Analytics with custom reporting and ROI dashboards
Integrations with 500+ tools
Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA
e-automate direct integration with ESN API
Answers customer questions from your own documentation
Automatic human handoff with conversation summary
Knowledge gaps tracking to identify unanswered questions
Lead capture and qualification forms
Booking integration with Calendly, Cal.com, and Google Calendar
No per-seat pricing, entire team included
Multi-language support in 6 languages
Source links provided with each answer
Quiet hours and team routing for handoffs
What makes it different
Fully managed service with no configuration required from customer's team
Live deployment in days, not months
Trained on customer's own data and workflows
90% lower cost per ticket with up to 75% autonomous resolution
One unified platform covering chat, voice, email, tickets and analytics
Docs answer first, automatically learning what your team writes
You only get pinged when a person is actually needed
No per-seat fees: one flat price for your entire team
Answer from anywhere: email, phone, or Slack without logging in
Free plan with 100 answers/month, no credit card required
Auralis AI
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