Auralis AI vs Userplane

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Auralis AI compared with Userplane
Detail	Auralis AI	Userplane
What it does	AI service desk that auto-resolves up to 75% of support queries	Screen recordings with console logs, network data, and session replay for customer support teams
Stage	Established	Not given
Founded	2021	Not given
Based in	US	Not given
Pricing model	Contact for pricing	Paid
Pricing	One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.	Essential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings
Key features	Chat support with 88% instant resolution rate Voice AI answering in under 30 seconds Email with first reply in 4 minutes Ticket automation with 75% autonomous resolution Knowledge Center with unified information hub Agent Assist with real-time helper and drafted replies Analytics with custom reporting and ROI dashboards Integrations with 500+ tools Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA e-automate direct integration with ESN API	Console logs and error capture Network request recording Application state access Timestamped user action replay Native helpdesk integrations Automatic PII redaction Field-level data blurring GDPR and CCPA compliance Customer consent controls Unlimited recording links
What makes it different	Fully managed service with no configuration required from customer's team Live deployment in days, not months Trained on customer's own data and workflows 90% lower cost per ticket with up to 75% autonomous resolution One unified platform covering chat, voice, email, tickets and analytics	No customer installation required - works through simple links with no apps or browser extensions Native integration into Slack, Intercom, and Zendesk without context switching Automatic capture of console logs, network requests, and session data in every recording Privacy-first design with automatic PII redaction and sensitive data exclusion Works across all modern browsers without customer technical barriers
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	38 no change since last check	25 no change since last check
Trust Flow (Majestic)	5	6
Citation Flow (Majestic)	32	29
Referring domains (Majestic)	278	70

5 details filled in for both companies.

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