EasyChatDesk vs Formo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

EasyChatDesk compared with Formo
Detail	EasyChatDesk	Formo
What it does	Live chat, AI chatbot and help desk ticketing platform	Never build it twice.
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	GB
Pricing model	Freemium	Paid
Pricing	Free plan includes basic live chat. Paid plans: Starter $17/month per agent (yearly) or $21/month (monthly); Professional $33/month per agent (yearly) or $41/month (monthly); Business $199/month per agent (yearly) or $249/month (monthly); Platinum $349/month per agent (yearly) or $399/month (monthly	Free: £0 (1 site, 100 conversations/month). Standard: £149 one-time (1 site, 2,000 conversations/month). Plus: £299 one-time (3 sites, 10,000 conversations/month). AI usage costs £5–40/month paid directly to your provider.
Key features	AI chatbot trained on knowledge base and FAQs 55+ language support	Optional Shopify order connector for real data lookups Dry Run mode to test before going live Dashboard for customizing appearance and policies Full activity log of conversations and escalations Escalation with transcripts for uncertain queries
What makes it different	Not given	One-time purchase pricing instead of subscription, with no Formo usage fees No coding required and no separate automation platform needed
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	31 no change since last check	2 no change since last check
Trust Flow (Majestic)	10	4
Citation Flow (Majestic)	29	15
Referring domains (Majestic)	86	6

4 details filled in for both companies.

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