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EasyChatDesk vs Userplane

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

EasyChatDesk compared with Userplane
DetailEasyChatDesk logo EasyChatDeskUserplane logo Userplane
What it doesLive chat, AI chatbot and help desk ticketing platform Screen recordings with console logs, network data, and session replay for customer support teams
StageNot given Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Paid
PricingFree plan includes basic live chat. Paid plans: Starter $17/month per agent (yearly) or $21/month (monthly); Professional $33/month per agent (yearly) or $41/month (monthly); Business $199/month per agent (yearly) or $249/month (monthly); Platinum $349/month per agent (yearly) or $399/month (monthly Essential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings
Key features
  • AI chatbot trained on knowledge base and FAQs
  • 55+ language support
  • Console logs and error capture
  • Network request recording
  • Application state access
  • Timestamped user action replay
  • Native helpdesk integrations
  • Automatic PII redaction
  • Field-level data blurring
  • GDPR and CCPA compliance
  • Customer consent controls
  • Unlimited recording links
What makes it differentNot given
  • No customer installation required - works through simple links with no apps or browser extensions
  • Native integration into Slack, Intercom, and Zendesk without context switching
  • Automatic capture of console logs, network requests, and session data in every recording
  • Privacy-first design with automatic PII redaction and sensitive data exclusion
  • Works across all modern browsers without customer technical barriers
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)31 no change since last check25 no change since last check
Trust Flow (Majestic)106
Citation Flow (Majestic)2929
Referring domains (Majestic)8670

4 details filled in for both companies.

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