| What it does | WhatsApp automation for appointment-based businesses with conversational AI
| AI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team
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| Stage | Startup
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| Founded | 2024
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| Based in | ES
| IN
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| Pricing model | Paid
| Freemium
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| Pricing | Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
| Free plan: one agent and 150 AI credits per month (no card required). Paid plans available with upgrade options. Credit costs vary by model: Gemini 3.8 Flash and Claude Haiku 5.5 cost 1 credit per reply, Gemini 4 Argon, Claude Sonnet 5.5, Qwen 3.5 397B, and GLM 5.3 cost 5 credits per reply, Claude O
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| Key features | - 24/7 AI-powered customer support with real business data
- Appointment scheduling, rescheduling and cancellation within chat
- Automatic appointment reminders and post-service follow-ups
- Inactive customer reactivation campaigns
- Automatic Google review collection after service
- Weekly metrics reporting and segmented campaigns
- Connection to existing calendars and CRM systems
- Multi-location support for chains and franchises
- No-shows reduction up to 80%
- GDPR compliant
| - Train on website URLs, PDFs, TXT, Markdown, CSV, HTML, JSON files, text, and Q&A pairs
- Connect Google Drive, Dropbox, OneDrive, and Notion documents with manual, daily or weekly refresh
- Automatic handoff when customer is frustrated or needs human help like refunds or account changes
- Self-learning from team replies turns answers into Q&A knowledge after 30 minutes of silence
- 9 AI models including Claude, Gemini, DeepSeek, Qwen, GLM and Kimi
- Public feedback portal with boards, voting, comments, roadmap and changelog
- Shared inbox with full conversation history for team handoff
- Replies in customer's language with no translation setup
- Revenue attribution to track conversions from visitors who chatted
- Deploy via script tag, iframe embed, shareable link, or Telegram bot integration
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| What makes it different | - Conversational AI agent with customer memory, not a generic chatbot template
- Spanish-language human support responding in under 2 hours
- No technical knowledge required; personalized setup handled by the team
- No lock-in contract; cancel anytime with full transparency
- Learns and adapts to your business tone and communication style
| - No code required to build, train, test and deploy agent to website
- Data and conversations never used to train AI models
- Self-learning automatically improves agent from team interactions
- Unified inbox for website chat, Telegram and future WhatsApp and Slack channels
- Free plan with 150 AI credits and one agent, no card required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ▲ +1 (up) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 20 | 0 |
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| Citation Flow (Majestic) | 11 | 13 |
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| Referring domains (Majestic) | 32 | 2 |
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Engrana
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