WhatsApp automation for appointment-based businesses with conversational AI
Automatically forward WhatsApp messages from customers to the right coworker, with replies going back from your business number
Stage
Startup
Not given
Founded
2024
Not given
Based in
ES
NL
Pricing model
Paid
Freemium
Pricing
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Free: Basic plan with 25 customer messages per month. Pro: €79 per month for 2,000 messages. Pro+: €129 per month for unlimited messages. New accounts receive 30 days of Pro+ free with no card required. Cancel monthly.
Key features
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
Automatic message forwarding to designated coworker
Replies sent from business WhatsApp number
Pause forwarding and switch assignee
Uses linked-device technology like WhatsApp Web
Works with existing WhatsApp or WhatsApp Business app
Memory-only mode for session encryption
What makes it different
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
No WhatsApp Business API or Meta integration required, unlike official solutions
Replies appear from your business number, not the coworker's
Engrana
inBetween