Fact sheet · Customer Support & Success
inBetween
Automatically forward WhatsApp messages from customers to the right coworker, with replies going back from your business number
A web app that forwards customer WhatsApp messages to a coworker or field worker, with replies returning from the business number. No new number or API needed.
Overview
inBetween is a web application that automatically forwards incoming WhatsApp messages from customers to a designated coworker or field worker. The coworker replies through their own WhatsApp, and their response is sent back to the customer from the original business number, so the customer sees a normal conversation with your business.
The service connects to an existing WhatsApp or WhatsApp Business number using linked-device technology, similar to WhatsApp Web, requiring no new phone number, no additional SIM card, and no WhatsApp Business API. Setup takes about 2 minutes: create an account, scan a QR code or enter a pairing code, and add the coworker's number.
inBetween is designed for small businesses where one customer-facing WhatsApp number is managed by an owner or office staff, but the actual answers come from technicians, mechanics, repairers, or field workers. It supports auto body shops, garages, plumbers, installers, cleaning companies, and similar trades. Features include automatic forwarding, hidden customer phone numbers by default, support for photos, voice notes, locations and documents, pause and reassign capabilities, and privacy-first design with EU servers in Germany and encrypted session data.
Feature facts
- Automatic message forwarding to designated coworker
- Replies sent from business WhatsApp number
- Pause forwarding and switch assignee
- Uses linked-device technology like WhatsApp Web
- Works with existing WhatsApp or WhatsApp Business app
- Memory-only mode for session encryption
Pricing
Pricing model: Freemium
Free: Basic plan with 25 customer messages per month. Pro: €79 per month for 2,000 messages. Pro+: €129 per month for unlimited messages. New accounts receive 30 days of Pro+ free with no card required. Cancel monthly.
Follow inBetween: their milestones, new launches and awards come to you by email, once a day by default.
inBetween specifications
| Section | Customer Support & Success |
|---|---|
| Origin | Netherlands |
| Website | in-between.tech |
| Makers | M. Lambeck (Founder) |
| Votes2 | 0 |
inBetween metrics
| Metric | Value |
|---|---|
| Domain Rating | 5 +1 (up) since last check |
| Trust Flow | 0 no change since last check |
| Citation Flow | 0 no change since last check |
| Referring domains | 0 no change since last check |
| External backlinks | 0 no change since last check |
Fact: Ahrefs Domain Rating checked 12 Nov 2026, fact changed 10 Nov 2026. Fact: Majestic checked 30 Oct 2026, fact changed 30 Oct 2026. Link facts from Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
inBetween domain fact sheet
Open the fact sheet
| Domain age | 3 months |
|---|---|
| Registered | |
| Expires | |
| Registrar | Register SPA |
| DNSSEC | Signed |
inBetween launch receipt sheet
What we have measured for inBetween since it went live on SaaS Directory Info on 30 October 2026.
- 5 Domain Rating (Ahrefs) +5 (up) since launch
at launch: 0 (30 Oct 2026); latest: 11 Nov 2026 - 0 Trust Flow (Majestic)
first measured 30 Oct 2026 - 0 Referring domains (Majestic)
first measured 30 Oct 2026
Day 13 since launch. Next receipt: day 30, 29 Nov 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
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Frequently looked up
- Q1Do I need a new WhatsApp number?
- No. You connect your existing WhatsApp or WhatsApp Business number the same way you would connect WhatsApp Web. Customers keep messaging the number they already know.
- Q2Can customers see that their message is forwarded?
- No. The customer has a normal WhatsApp conversation with your business number. Replies from your coworker arrive from that same number.
- Q3How much does it cost?
- New accounts get 30 days of Pro+ free without a card. After that you can stay on free Basic (25 customer messages per month), or choose Pro at €79 per month (2,000 messages) or Pro+ at €129 per month (unlimited). Cancel monthly.
- Q4Does my phone need to stay on?
- Your phone keeps working normally. inBetween runs as a linked device on servers, like WhatsApp Web, so forwarding continues while your phone is in your pocket.
- Q5Where is my data stored?
- On servers of Hetzner in Germany (EU). Session data is encrypted with AES-256-GCM, and you can choose memory-only mode so nothing is written to disk.
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inBetween has a free listing. The owner can unlock the full profile with a paid launch for $5:
- Founder story (locked)
- Milestones (locked)
- Demo video (locked)
- Dofollow website link (locked)
See also
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|---|---|---|---|
 tufuAI support for small teams. Your docs answer first; you answer from your pocket. | not stated | 0 | 0 votes. Log in to vote for tufu in the file |
 HelpnestAI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team | India | 0 | 0 votes. Log in to vote for Helpnest in the file |
 HailbellIn-app support chat and push notifications that lowers churn, sells upgrades, earns reviews and answers at 3 AM | not stated | 0 | 0 votes. Log in to vote for Hailbell in the file |
 GleapAI customer support that runs itself | Austria | 64 | 0 votes. Log in to vote for Gleap in the file |