WhatsApp automation for appointment-based businesses with conversational AI
One live chat and shared support inbox for multiple products
Stage
Startup
Not given
Founded
2024
Not given
Based in
ES
FR
Pricing model
Paid
Freemium
Pricing
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Key features
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
Unlimited projects on all plans including free
Live chat widget for multiple websites and apps
AI drafts and automatic replies with Orky
Shared inbox for all conversations across projects
Visitor context with custom data via SDK
Two-way automatic conversation translation
Multilingual help center with automatic translation
Team tools: assignment, private notes, mentions and reminders
iOS and Android mobile apps
What makes it different
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
Support every product from one inbox instead of multiple separate support tabs
Optional AI agent that learns from your knowledge and lets you maintain control
Unlimited projects on every plan including free tier
Team sizes clearly defined with no per-seat pricing surprises
No outsourced support - built and supported directly by founders Charles and Marc
Engrana
Orka