WhatsApp automation for appointment-based businesses with conversational AI
Screen recordings with console logs, network data, and session replay for customer support teams
Stage
Startup
Not given
Founded
2024
Not given
Based in
ES
Not given
Pricing model
Paid
Paid
Pricing
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Essential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings
Key features
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
Console logs and error capture
Network request recording
Application state access
Timestamped user action replay
Native helpdesk integrations
Automatic PII redaction
Field-level data blurring
GDPR and CCPA compliance
Customer consent controls
Unlimited recording links
What makes it different
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
No customer installation required - works through simple links with no apps or browser extensions
Native integration into Slack, Intercom, and Zendesk without context switching
Automatic capture of console logs, network requests, and session data in every recording
Privacy-first design with automatic PII redaction and sensitive data exclusion
Works across all modern browsers without customer technical barriers
Engrana
Userplane