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Reference edition 2026.46

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Formo vs Orka

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Formo compared with Orka
DetailFormo logo FormoOrka logo Orka
What it doesNever build it twice. One live chat and shared support inbox for multiple products
StageNot given Not given
FoundedNot given Not given
Based inGB FR
Pricing modelPaid Freemium
PricingFree: £0 (1 site, 100 conversations/month). Standard: £149 one-time (1 site, 2,000 conversations/month). Plus: £299 one-time (3 sites, 10,000 conversations/month). AI usage costs £5–40/month paid directly to your provider. Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Key features
  • Optional Shopify order connector for real data lookups
  • Dry Run mode to test before going live
  • Dashboard for customizing appearance and policies
  • Full activity log of conversations and escalations
  • Escalation with transcripts for uncertain queries
  • Unlimited projects on all plans including free
  • Live chat widget for multiple websites and apps
  • AI drafts and automatic replies with Orky
  • Shared inbox for all conversations across projects
  • Visitor context with custom data via SDK
  • Two-way automatic conversation translation
  • Multilingual help center with automatic translation
  • Team tools: assignment, private notes, mentions and reminders
  • iOS and Android mobile apps
What makes it different
  • One-time purchase pricing instead of subscription, with no Formo usage fees
  • No coding required and no separate automation platform needed
  • Support every product from one inbox instead of multiple separate support tabs
  • Optional AI agent that learns from your knowledge and lets you maintain control
  • Unlimited projects on every plan including free tier
  • Team sizes clearly defined with no per-seat pricing surprises
  • No outsourced support - built and supported directly by founders Charles and Marc
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)2 no change since last check48 −1 (down) since last check
Trust Flow (Majestic)44
Citation Flow (Majestic)1521
Referring domains (Majestic)619

6 details filled in for both companies.

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