| What it does | AI customer support that runs itself
| AI support agent that knows your product, trained on your docs, replies to customers in your tone, and hands off to your team
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| Stage | Established
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| Founded | 2020
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| Based in | AT
| IN
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| Pricing model | Paid
| Freemium
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| Pricing | Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
| Free plan: one agent and 150 AI credits per month (no card required). Paid plans available with upgrade options. Credit costs vary by model: Gemini 3.8 Flash and Claude Haiku 5.5 cost 1 credit per reply, Gemini 4 Argon, Claude Sonnet 5.5, Qwen 3.5 397B, and GLM 5.3 cost 5 credits per reply, Claude O
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| Key features | - Answers customer conversations across chat, email, WhatsApp and phone
- Hands over complex issues to team with full context
- Unified inbox for all support channels
- Kai Code converts bug reports to pull requests
- AI investigation of hard tickets with logs and code access
- Session replay and console logs attached to tickets
- 2,000+ integrations supported
- Custom AI agents with skills and workflows
| - Train on website URLs, PDFs, TXT, Markdown, CSV, HTML, JSON files, text, and Q&A pairs
- Connect Google Drive, Dropbox, OneDrive, and Notion documents with manual, daily or weekly refresh
- Automatic handoff when customer is frustrated or needs human help like refunds or account changes
- Self-learning from team replies turns answers into Q&A knowledge after 30 minutes of silence
- 9 AI models including Claude, Gemini, DeepSeek, Qwen, GLM and Kimi
- Public feedback portal with boards, voting, comments, roadmap and changelog
- Shared inbox with full conversation history for team handoff
- Replies in customer's language with no translation setup
- Revenue attribution to track conversions from visitors who chatted
- Deploy via script tag, iframe embed, shareable link, or Telegram bot integration
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| What makes it different | - Median response time of 7 seconds from customer question to first answer
- 85%+ of conversations solved by AI without human intervention
- Goes live in minutes with automatic website reading during signup
- Learns from solved tickets to continuously update knowledge base
| - No code required to build, train, test and deploy agent to website
- Data and conversations never used to train AI models
- Self-learning automatically improves agent from team interactions
- Unified inbox for website chat, Telegram and future WhatsApp and Slack channels
- Free plan with 150 AI credits and one agent, no card required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ▲ +1 (up) since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 20 | 0 |
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| Citation Flow (Majestic) | 43 | 13 |
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| Referring domains (Majestic) | 680 | 2 |
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