AI support for small teams. Your docs answer first; you answer from your pocket.
Stage
Established
Not given
Founded
2020
Not given
Based in
AT
Not given
Pricing model
Paid
Freemium
Pricing
Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
Free: $0/month with 100 answers/month. Starter: $19/month ($190/year) with 1,000 answers/month. Team: $49/month ($490/year) with 5,000 answers/month. Scale: $249/month ($2,490/year) with 25,000 answers/month. Answer packs: $10 per 1,000 answers on paid plans.
Key features
Answers customer conversations across chat, email, WhatsApp and phone
Hands over complex issues to team with full context
Unified inbox for all support channels
Kai Code converts bug reports to pull requests
AI investigation of hard tickets with logs and code access
Session replay and console logs attached to tickets
2,000+ integrations supported
Custom AI agents with skills and workflows
Answers customer questions from your own documentation
Automatic human handoff with conversation summary
Knowledge gaps tracking to identify unanswered questions
Lead capture and qualification forms
Booking integration with Calendly, Cal.com, and Google Calendar
No per-seat pricing, entire team included
Multi-language support in 6 languages
Source links provided with each answer
Quiet hours and team routing for handoffs
What makes it different
Median response time of 7 seconds from customer question to first answer
85%+ of conversations solved by AI without human intervention
Goes live in minutes with automatic website reading during signup
Learns from solved tickets to continuously update knowledge base
Docs answer first, automatically learning what your team writes
You only get pinged when a person is actually needed
No per-seat fees: one flat price for your entire team
Answer from anywhere: email, phone, or Slack without logging in
Free plan with 100 answers/month, no credit card required
Gleap
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