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Maxdesk vs Keeping

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Maxdesk compared with Keeping
DetailMaxdesk logo MaxdeskKeeping logo Keeping
What it doesFree help desk software with unlimited agents and unlimited tickets Shared inbox for Gmail with team collaboration and email tracking
StageNot given Established
FoundedNot given 2016
Based inIN US
Pricing modelNot given Freemium
PricingFree plan: €0 forever with unlimited agents, unlimited tickets (fair usage), email-to-ticket, basic SLA policies, limited automations, templates, knowledge base, roles and groups, live dashboard, basic reports, email support, 3-month rolling history, standard storage limits, and Maxdesk branding on Essentials: $19 per user per month (billed monthly) or $14 per user per month (billed annually). Advanced: $29 per user per month (billed monthly) or $24 per user per month (billed annually). HIPAA: $59 per user per month (billed monthly) or $49 per user per month (billed annually). All plans includ
Key features
  • Ticket management with full-page detail view, priorities, statuses, assignment, internal notes and attachments
  • Email-to-ticket conversion with per-workspace support address
  • SLA management with priority-based targets and business hours
  • No-code automation with trigger, condition and action builder
  • Live dashboard with metrics, trends, top agents and activity feed
  • Role-based access with custom roles, permission matrix and groups
  • Round robin assignment to distribute workload evenly
  • Mobile and web portal access
What makes it different
  • Unlimited agents and tickets on free plan with no per-seat pricing
  • Entire product available on free plan with no feature gates
  • Email-to-ticket system removes manual work and prevents missed conversations
  • Rolling data history limits instead of user seat limits on free plan
  • Works directly inside Gmail without external apps or extra logins
Community votes00
DR (Domain Rating by Ahrefs)26 +1 (up) since last check60 no change since last check
Trust Flow (Majestic)2025
Citation Flow (Majestic)2238
Referring domains (Majestic)49763

5 details filled in for both companies.

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