One live chat and shared support inbox for multiple products
AI customer support that runs itself
Stage
Not given
Established
Founded
Not given
2020
Based in
FR
AT
Pricing model
Freemium
Paid
Pricing
Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
Key features
Unlimited projects on all plans including free
Live chat widget for multiple websites and apps
AI drafts and automatic replies with Orky
Shared inbox for all conversations across projects
Visitor context with custom data via SDK
Two-way automatic conversation translation
Multilingual help center with automatic translation
Team tools: assignment, private notes, mentions and reminders
iOS and Android mobile apps
Answers customer conversations across chat, email, WhatsApp and phone
Hands over complex issues to team with full context
Unified inbox for all support channels
Kai Code converts bug reports to pull requests
AI investigation of hard tickets with logs and code access
Session replay and console logs attached to tickets
2,000+ integrations supported
Custom AI agents with skills and workflows
What makes it different
Support every product from one inbox instead of multiple separate support tabs
Optional AI agent that learns from your knowledge and lets you maintain control
Unlimited projects on every plan including free tier
Team sizes clearly defined with no per-seat pricing surprises
No outsourced support - built and supported directly by founders Charles and Marc
Median response time of 7 seconds from customer question to first answer
85%+ of conversations solved by AI without human intervention
Goes live in minutes with automatic website reading during signup
Learns from solved tickets to continuously update knowledge base
Orka
Gleap