One live chat and shared support inbox for multiple products
AI support for small teams. Your docs answer first; you answer from your pocket.
Stage
Not given
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Founded
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Based in
FR
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Pricing model
Freemium
Freemium
Pricing
Free: €0 for 1 person. Light: €9/month for 2 people. Pro: €29/month for 3 people. Max: €99/month for 12 people, then €8/month per additional member. All plans include unlimited projects and multilingual help center. AI usage billed separately.
Free: $0/month with 100 answers/month. Starter: $19/month ($190/year) with 1,000 answers/month. Team: $49/month ($490/year) with 5,000 answers/month. Scale: $249/month ($2,490/year) with 25,000 answers/month. Answer packs: $10 per 1,000 answers on paid plans.
Key features
Unlimited projects on all plans including free
Live chat widget for multiple websites and apps
AI drafts and automatic replies with Orky
Shared inbox for all conversations across projects
Visitor context with custom data via SDK
Two-way automatic conversation translation
Multilingual help center with automatic translation
Team tools: assignment, private notes, mentions and reminders
iOS and Android mobile apps
Answers customer questions from your own documentation
Automatic human handoff with conversation summary
Knowledge gaps tracking to identify unanswered questions
Lead capture and qualification forms
Booking integration with Calendly, Cal.com, and Google Calendar
No per-seat pricing, entire team included
Multi-language support in 6 languages
Source links provided with each answer
Quiet hours and team routing for handoffs
What makes it different
Support every product from one inbox instead of multiple separate support tabs
Optional AI agent that learns from your knowledge and lets you maintain control
Unlimited projects on every plan including free tier
Team sizes clearly defined with no per-seat pricing surprises
No outsourced support - built and supported directly by founders Charles and Marc
Docs answer first, automatically learning what your team writes
You only get pinged when a person is actually needed
No per-seat fees: one flat price for your entire team
Answer from anywhere: email, phone, or Slack without logging in
Free plan with 100 answers/month, no credit card required
Orka
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